Supervisor FOH

LE CLOS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality establishment in Singapore is seeking a passionate FOH Supervisor to manage daily service operations. You will lead a dedicated team, ensure high standards in hospitality, and maintain exceptional guest experiences. The ideal candidate possesses excellent leadership skills and is detail-oriented. This role requires flexibility with working hours, including evenings and weekends.

Qualifications

• Must have experience in service operations.
• Must be flexible with schedules, including weekends and public holidays.
• Strong standards for cleanliness and service.

Responsibilities

• Lead FOH operations to ensure smooth service.
• Maintain guest satisfaction through attentive service.
• Support training of service staff.
• Manage team rosters and grooming standards.
• Handle guest feedback professionally.

Skills

Excellent leadership and interpersonal skills

Ability to multitask under pressure

Detail-oriented

Job description

Job Overview:

Le Clos is seeking an experienced and passionate FOH Supervisor to lead and elevate daily service operations. You will oversee floor service, support team training, ensure guest experiences, and uphold Le Clos standards of excellence in hospitality and wine service.

Key Responsibilities:

• Lead FOH operations during service hours, ensuring smooth and efficient flow
• Maintain a high level of guest satisfaction through attentive, refined service
• Support recruitment, onboarding, and training of service staff
• Manage floor team rosters, punctuality, and grooming standards
• Uphold SOPs for service, wine presentation, food delivery, and guest interaction
• Handle guest feedback and resolve service issues promptly and professionally
• Collaborate with kitchen, bar, and retail teams for seamless communication
• Support inventory checks, wine list updates, and POS accuracy
• Ensure compliance with hygiene, safety, and licensing regulations

Requirements:

• Excellent leadership and interpersonal skills
• Ability to multitask and remain composed during peak service hours
• Detail-oriented with high standards for cleanliness and service
• Flexible with schedules, including weekends, evenings, and public holidays