Supervisor (FOH)

DINING CHAPTER PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading café brand in Singapore is seeking a Supervisor to assist with daily operations, leading the front-of-house team while ensuring high-quality guest interactions and operational standards are met. The ideal candidate has at least 2 years of supervisory experience in a café or similar setting and possesses strong interpersonal skills. Flexibility to work varied shifts is required.

Qualifications

• Minimum 2 years experience in a supervisory role in a café, kiosk, or bakery.
• Ability to manage fast-paced, high-traffic environments.
• Knowledge of food hygiene and safety practices.

Responsibilities

• Assist the Restaurant Manager with daily operations.
• Lead the FOH team in delivering warm, attentive service.
• Manage FOH & BOH rosters and inventories.

Skills

Interpersonal skills

Team leadership

POS proficiency

Job description

Elephant Grounds is an award-winning Hong Kong-born lifestyle brand renowned for its specialty coffee, Japanese influenced cuisine, and café culture. Founded in 2013 by Gerald Li and Kevin Poon, the brand began as a coffee kiosk within a retail shop and has since grown into a fully integrated coffee roastery, artisanal bakery, and restaurant concept with operations in Hong Kong, Manila, Jakara Q1 2026, and now Singapore.

Our coffee program is led by an award-winning team - including a champion roaster and other specialty coffee prfoessionals - with a relentless dedication to building a sustainable coffee program. Elephant Grounds focuses on the alchemy of space - design, music, and light - and the impact they have on guests, creating an unmistakable energy and vibe.

Join us as a Supervisor and be part of the Elephant Grounds experience. If you're passionate about café culture, committed to quality, and excited to shpare memorable guest interactions, we welcome your warmth, attentiveness, and focus on service.

Job Responsibilities

• Assist the Restaurant Manager in all aspects of daily operations and management.
• Deliver warm, attentive, and consistent guest service, leading the FOH team in genuine hospitality.
• Manage FOH & BOH rosters, timesheets, and month-end HR documentation.
• Oversee inventory, stock control, and POS accuracy across all platforms.
• Maintain operational standards, cleanliness, and supply levels.
• Support food preparation and multitask during busy periods.
• Perform additional duties as assigned.

Job Requirement

• With at least 2 years in supervisory role in café, kiosk or bakery setting.
• Strong interpersonal and team leadership skills.
• Ability to train, motivate, and lead the team in a fast-paced environment.
• Ability to manage fast-paced, high-traffic environments.
• Proficient in POS systems, daily operational reporting and processes.
• Knowledge of food hygiene and safety practices.
• Ability to work flexible hours/shift, including weekends and public holidays.