Supervisor (Facilities)

Marina Bay Sands PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A luxury hotel and resort company in Singapore seeks a Facilities Manager to oversee maintenance operations. This role requires managing a team, ensuring compliance with safety standards, and maintaining high service quality in hotel facilities. Candidates should possess a diploma in facilities management and have 3-5 years of hands-on experience in ACMV, plumbing, or electrical disciplines. Strong interpersonal and people management skills are essential. We offer a dynamic work environment with opportunities for personal growth.

Qualifications

• 3 to 5 years of solid hands-on experience in Facilities Department.
• Be able to work outdoors and manage various environmental factors.
• Computer knowledge of IBM Maximo System and Microsoft Office.

Responsibilities

• Manage delivery and measurement of guest and internal department requests.
• Lead a team of technicians for maintenance of public areas and F&B outlets.
• Conduct on-site inspections and monitor work progress.

Skills

Facilities management

ACMV

Plumbing

Electrical

People management

Interpersonal skills

Computer knowledge (IBM Maximo System)

Education

Diploma / NITEC / Certifications in facilities management

Job description

Job Responsibilities

Corrective Maintenance

• Manage the delivery and measurement of guest and internal department requests such as ad-hoc breakdown consistent with the company’s core service and standards and brand attribute.
• Direct and deploy the technicians on urgent repair works in accordance with sound engineering practices and occupational health and safety regulations.
• Ensure that all records maintenance and inspection checklist are kept record.
• Manage daily work order count kept at minimum.
• Monitor, closing and filling up Maximo and Maximo billable job chit as required.
• Maintain healthy stock level of the operating supplies required and place order when required.

Preventive Maintenance

• Manage and carry out maintenance program for all finishes, fixtures, and furniture maintenance to Front of House Hotel premises and F&B outlets.
• Advocate improvement on work processes and areas to achieve excellent customer services to area of responsibilities to improve the maintenance standard and efficiency of the Hotel Towers Facilities operation team.
• Coordinate and supervise external contract work as assigned by immediate supervisor to ensure their works are compliant with the required specifications and standards to meet objectives.
• Work closely and liaise with all departments in property and contractors in maintenance coordination to minimize disruption to the Hotel operations.
• Conduct on-site physical inspection and monitor the work progress of all outsource defect rectifications.
• Closing and filling up Maximo preventive maintenance programs as required.

Resource Management

• Lead a team of technicians to deliver quality up-keeping of the Hotel public areas and F&B outlets.
• Provide, guide and review training for Team Members under supervision.
• Plan, manage, select, and procure consumable materials.
• Review and streamline all purchase requests with procurement department.

General

• Assist the Assistant Manager in accountability of all manpower within the Facilities Department during the shift for well-being, productivity, and safety.
• Assist the Assistant Manager in planning of job duration and assessing manpower, materials, tools and equipment, special services required for the job.
• Allocate works to technicians and deploy to ensure all jobs are corrected and properly archived.
• Stand-in for AM in times where the AM is not available for any emergency.
• Enforce all safety programs and training with regards to WSH.
• Perform all duties in accordance with company policies and within the realm of the company vision, mission, and values
• Remains contactable and ensure clarity to all communications and instructions to and for, AM and the team.
• Perform ad-hoc tasks as required.

Job Requirements

Education & Certification

• Diploma / NITEC / Certifications in facilities management of other faculty.
• CERT qualified will be advantageous

Experience

• 3 to 5 years of solid hands‑on practical working in Facilities Department in any discipline of ACMV, plumbing, electrical, etc.

Other Prerequisite

• Be able to work outdoors and be exposed to various environmental factors such as, but not limited to fatigue, noise, dust, and be able to access all areas of the property including those at height.
• Able to work rotating shift under minimum supervision and pressure in a fast‑paced environment.
• As this is an operational role, it may involve frequent prolong standing, stretching, bending, kneeling and work at heights.
• Computer knowledge of IBM Maximo System and Microsoft Office.
• People management skills as in the ability to supervise and encourage team members.
• Interpersonal skills such as collaborating with other departments/sections, teamwork within the team, embracing different views and service oriented.
• Personal skills involving self-awareness, integrity and seeking for continuous improvement.
• Able to converse and write in English