Supervisor / Assistant Supervisor

TONG LE PRIVATE DINING PTE. LTD.; Singapore; On-site; SGD 40,000 - 50,000; Full time

Job summary

A local restaurant in Singapore is seeking an experienced Supervisor to oversee restaurant operations. The ideal candidate will ensure high standards of service while motivating front‑of‑house staff. Excellent communication and problem-solving skills are essential for this fast-paced environment. If you are passionate about the F&B industry and have a proven track record in leadership, we want to hear from you.

Qualifications

• Proven experience as a Supervisor or in a similar F&B leadership role.
• Strong knowledge of restaurant operations and service standards.
• Excellent customer service and communication skills.

Responsibilities

• Supervise and support the daily restaurant operations.
• Motivate front‑of‑house staff for outstanding service.
• Handle customer complaints professionally.

Skills

Customer service excellence

Leadership

Problem-solving

Communication

Service orientation

Job description

Responsibilities

• Supervise and support the daily restaurant operations, ensuring smooth and efficient service
• Motivate front‑of‑house staff to deliver outstanding customer service
• Ensure smooth day‑to‑day restaurant operations
• Ensure high standards of customer service are consistently met
• Handle customer complaints or concerns and resolve issues in a professional and timely manner
• Perform daily operation tasks, documenting procedures and creating guidelines
• Ensure proper maintenance and cleanliness of equipment and restaurant
• Conduct opening and closing procedures, including cash handling and shift reports
• Report daily operational or staffing issues to management
• Any other ad‑hoc duties as assigned by the Superior from time to time

Requirements

• Proven experience as a Supervisor or in a similar F&B leadership role
• Strong knowledge of restaurant operations and service standards
• Excellent customer service and communication skills
• Service oriented and passionate working in F&B industry
• Problem‑solving and conflict‑resolution abilities
• Able to work on weekends and public holidays
• Ability to work in a fast‑paced environment
• Physical stamina to stand and walk for extended periods
• PC literate, well‑organized, and self‑motivated

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