SUPERVISOR

EK EMPLOYMENT CONSULTANTS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading employment consultancy in Singapore seeks a Supervisor to guide and motivate team members, manage daily workflows, and ensure quality compliance. The ideal candidate will possess strong leadership and communication skills, along with problem-solving abilities to address conflicts and foster a positive work environment. This role encompasses training new hires, reporting performance metrics, and maintaining operational standards. Attention to detail and decisiveness are key attributes for success in this position.

Responsibilities

• Guide, motivate, and direct team members to achieve targets.
• Manage daily workflow and ensure quality standards.
• Monitor work and provide constructive feedback.
• Onboard new hires and coach existing staff.
• Serve as liaison between staff and management.

Skills

Leadership & Communication

Problem-Solving & Conflict Resolution

Organization & Time Management

Decisiveness

Strong Work Ethic & Attention to Detail

Job description

ey Responsibilities:

• Team Leadership: Guiding, motivating, and directing team members to achieve targets.
• Operations Management: Overseeing daily workflow, scheduling, and ensuring tasks meet quality/deadline standards.
• Performance Management: Monitoring work, providing constructive feedback, conducting evaluations, and identifying growth opportunities.
• Training & Development: Onboarding new hires and coaching existing staff on skills and procedures.
• Communication: Serving as a liaison, relaying information between staff and senior management.
• Problem Solving: Addressing employee issues, customer complaints, and conflicts.
• Policy Adherence: Ensuring compliance with company policies, safety regulations, and procedures.

Essential Skills

• Leadership & Communication
• Problem-Solving & Conflict Resolution
• Organization & Time Management
• Decisiveness
• Strong Work Ethic & Attention to Detail

Typical Duties

• Assigning tasks and delegating responsibilities
• Creating work schedules and managing attendance
• Reporting performance data to managers
• Participating in hiring and recommending promotions
• Maintaining a safe work environment

A supervisor role requires strong people skills to foster a positive environment while ensuring operational efficiency and alignment with company objectives.