Supervisor

LS 2 MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A cleaning management company in Singapore is seeking a supervisor to oversee multiple teams of cleaners across various projects. The role involves training team members, ensuring compliance with safety standards, and maintaining high service quality. Candidates should have strong leadership skills and be able to handle customer feedback effectively. Singaporean and PR applicants only.

Qualifications

• Experience in supervising cleaning teams and managing service standards.
• Strong communication and interpersonal skills to handle customer feedback effectively.
• Ability to plan and schedule work for multiple teams.

Responsibilities

• Supervise multiple teams of cleaners in various projects.
• Train cleaners and team leaders on service standards.
• Monitor and ensure compliance with safety and cleaning procedures.

Job description

• Supervise multiple teams of cleaners in multiple cleaning projects
• Train cleaners and team leaders on service standards and provide help and guidance when necessary
• Assist in planning work schedules and deployment of manpower
• Monitor and follow up on compliance with cleaning procedures, workplace safety and tender specifications
• Implement operation plans to improve work processes and service quality
• Interact and handle complaints and feedback and build relationships with customers
• Check cleaning equipment condition
• Monitor cleaning material stock level and re-order materials when needed
• Solve operational problems and make decisions
• Submit daily cleaning report
• Facilitate effective communication and engagement at the workplace

Singaporean and PR only.