SUPERVISOR

2025 MANAGEMENT SERVICE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality management company in Singapore is seeking a Supervisor to oversee staff, ensure customer satisfaction, and maintain quality and safety standards. The ideal candidate will possess excellent communication skills, leadership qualities, and relevant experience in the hospitality industry. This role involves managing inventory and contributing to financial oversight within a positive work environment.

Responsibilities

• Supervising staff including training and providing feedback.
• Ensuring customer satisfaction by handling inquiries and complaints.
• Maintaining quality and safety in food preparation and service.
• Managing inventory levels and ordering supplies.
• Involved in financial management and budget preparation.
• Promoting a positive work environment for staff.

Skills

Excellent Communication and Interpersonal Skills

Leadership and Management Skills

Problem-Solving Abilities

Knowledge of Food Safety and Hygiene

Organizational and Time Management Skills

Experience in the Hospitality Industry

Job description

Key Responsibilities:

• Supervising Staff:This includes training, scheduling, delegating tasks, and providing performance feedback.
• Ensuring Customer Satisfaction:Supervisors handle customer inquiries, resolve complaints, and strive to create a positive dining experience.
• Maintaining Quality and Safety:They monitor food preparation, service standards, and ensure compliance with health and safety regulations.
• Managing Inventory and Supplies:This involves tracking inventory levels, ordering supplies, and minimizing waste.
• Financial Management:Supervisors may be involved in managing cash flow, preparing reports, and contributing to budget management.
• Promoting a Positive Environment:They enforce safety and security standards, and foster a positive work environment for all staff.

Skills and Qualifications:

• Excellent Communication and Interpersonal Skills: Essential for interacting with staff, customers, and suppliers.
• Leadership and Management Skills: Supervisors need to motivate and guide their team effectively.
• Problem-Solving Abilities: They must be able to handle customer complaints and resolve operational issues.
• Knowledge of Food Safety and Hygiene: This is crucial for maintaining a safe and healthy environment.
• Organizational and Time Management Skills: Supervisors need to manage multiple tasks and prioritize effectively.
• Experience in the Hospitality Industry: Previous experience in a similar role is often required.