Supervisor

LH MANPOWER SERVICE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality service provider in Singapore seeks a dedicated individual to ensure compliance with policies, monitor staff assignments, and enhance customer satisfaction through effective management of food and beverage services. Responsibilities include supervising equipment maintenance, coordinating staff, and ensuring optimal cleanliness in organizational projects. An ideal candidate should be proactive, greet customers warmly, and apply F&B techniques enthusiastically.

Responsibilities

• Maintain knowledge of departmental policies and ensure compliance.
• Supervise upkeep of tools and proper equipment usage.
• Analyze customer requirements and prepare plans for resolution.
• Monitor cleanliness and sanitation for projects.
• Investigate designs and provide materials for better services.
• Facilitate order taking procedures.
• Coordinate staff setup and supply standards.
• Monitor task status given to staff.
• Prepare documents to adhere to standards.
• Inspect food and beverage product preparation.
• Greet customers in a friendly manner.
• Apply F&B techniques correctly, serving with enthusiasm.
• Anticipate unexpected needs and react promptly.

Job description

Maintain knowledge and ensure compliance with departmental policies and standard service procedures.

Supervise efficient upkeep of tools through proper usage of equipment and devices.

Analyze all customer requirements and prepare plans resolve customer care related issues and satisfy customers.

Monitor and ensure optimal cleanliness, sanitation for all growth oriented organizational projects.

Perform regular investigation on design and provide all materials and devices to ensure enhancement of better services.

Facilitate procedures to take orders from the customers

Coordinate with others and ensure staff set up and supply remain according to the standards.

Monitor status of tasks given to different staff.

Prepare documents and maintain adherence to the standards.

Monitor status of assignments and any follow-up in association with manage plus supervisor in waiting list.

Inspect food and beverage product preparation programs and maintain goodwill of company.

Greet customers promptly in a warm and friendly manner

Applying F&B techniques correctly at all times, serving items with enthusiasm

Anticipates any unexpected needs and reacts promptly and tactfully

Carries out any other reasonable duties and responsibilities as assigned by superiors due to business requirements.