Supervisor

Jumbo Group Of Restaurants Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent restaurant group in Singapore is seeking an experienced restaurant manager to oversee daily operations and financial performance. The ideal candidate will have at least 3 years of management experience in the Food & Beverage industry, exceptional communication and organizational skills, and a proactive working attitude. Responsibilities include managing budgets, maximizing profitability, ensuring customer satisfaction, and leading a team to operational excellence.

Qualifications

• Minimum of 3 years management experience in the Food & Beverage industry.
• Excellent communication and interpersonal skills.
• Possess good organizational and management skills.
• Possess a good working attitude.

Responsibilities

• Handle the daily operations of the restaurant.
• Responsible for financial performance including profit & loss.
• Manage the restaurant's budget and forecasts.
• Maximize profitability of the restaurant.
• Ensure a comfortable environment for customers.
• Resolve potential service failure tactfully.
• Control labour through effective scheduling.
• Groom team members for maximum utilization of manpower.

Skills

Excellent communication skills

Interpersonal skills

Organizational skills

Good working attitude

Job description

Job Responsibilities

• Handle the daily operations of the restaurant
• Responsible for financial performance of the restaurant, including profit & loss and implement appropriate cost control measures
• Manage the restaurant’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the restaurant
• Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
• Manage, supervise and groom a team members to ensure maximum utilization of manpower allocated
• Handle all restaurant administrative duties and any ad-hoc duties from managers from time to time

Job Requirements

• Minimum of 3 years management experience in Food & Beverage industry.
• Excellent communication & interpersonal skills
• Possess good organizational and management skills
• Possess good working attitude