SUPERVISOR

MANPOWER LINK PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A leading restaurant management company in Singapore is looking for a professional to assist in managing restaurant operations. This role involves leading a team, ensuring service and food standards are met, and addressing guest inquiries and feedback. Candidates should be knowledgeable about the restaurant's offerings and committed to maintaining high hygiene and quality standards. Join a dynamic team dedicated to delivering exceptional guest experiences.

Responsibilities

• Assist Restaurant Managers in overseeing day-to-day operations.
• Lead and manage a team of service staff.
• Deliver courteous and efficient food and beverage services.
• Take responsibility for quality of service and cleanliness.
• Address guest inquiries, feedback, and concerns.
• Manage reservations and optimize table allocations.
• Provide recommendations based on menu knowledge.
• Welcome and assist guests upon arrival.
• Explain food and drinks selections in detail.
• Understand food allergies and dietary restrictions.
• Gather guest feedback to enhance dining experiences.
• Uphold hygiene and cleanliness standards.
• Ensure compliance with health and safety regulations.
• Perform additional duties as assigned by Management.

Job description

Responsibilities

• Assist Restaurant Managers in overseeing and maintaining the seamless day-to-day operations of the outlet.
• Lead and manage a team of service staff, ensuring service and food standards are consistently met and exceeded.
• Deliver courteous and efficient food and beverage services, creating a positive and welcoming atmosphere for all guests.
• Take responsibility for the quality of service, products, and cleanliness within the outlet.
• Address guest inquiries, feedback, and concerns in a professional and customer‑centric manner.
• Manage reservations and optimize table allocations to maximize seating capacity.
• Possess in-depth knowledge of the restaurant's offerings to effectively address guest queries and provide recommendations.
• Welcome and assist guests upon arrival, attending to their needs and assisting with baggage when possible.
• Provide detailed explanations and recommendations regarding food and drinks selections based on guest preferences.
• Display a general understanding of food allergies and dietary restrictions to facilitate personalized recommendations.
• Proactively gather feedback from guests to continually enhance their dining experiences.
• Uphold strict hygiene and cleanliness standards, ensuring both the restaurant and personal grooming meet exceptional standards.
• Ensure compliance with health, safety, and food hygiene regulations at all times.
• Perform any additional duties as assigned by Management.