Superstar Treatment Coordinator (Location : Orchard)

ORCHARD SCOTTS DENTAL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A dental clinic in Singapore is seeking a Superstar Treatment Coordinator to support clients in the dental business. The ideal candidate will have at least one year of frontline customer service experience and strong communication skills. Responsibilities include liaising with patients and dental professionals, ensuring patient understanding of treatment plans, and providing empathetic and professional service. Interested applicants should send their resumes to [e-mail].

Qualifications

• One year of verifiable frontline customer service experience.
• Strong reputation for producing desirable outcomes.
• Experience in healthcare or frontline customer service is an advantage.

Responsibilities

• Liaise between patients, dentists, hygienists, and clinic team members.
• Ensure patients understand their treatment plan.
• Handle objections to proposed treatment.
• Educate patients about their dental benefits.
• Demonstrate care, empathy, and professionalism in services.

Skills

Frontline customer service experience

Superb communication skills

Customer service skills

Influencing/negotiation skills

Ability to work independently

Education

Nitec/ Diploma or equivalent

Job description

We at Orchard Scotts Dental Pte Ltd are in search of Superstar Treatment Coordintor who will serve in a key growth position in providing comprehensive support to our clients in all aspects of the dental business.

The ideal candidate is required to have one year verifiable frontline customer service experience, as well as a strong reputation for having the ability to produce the results required to place our organization prominently in front of our ideal clients.

This is a job position for serious applicants only. Therefore if the above information does not describe you, please do not apply.

Responsibilities

The general duties for the ideal candidate include but are not limited to :

• Liaise between patients, dentists, hygienists, and other clinic team members.
• Ensure patients understand their treatment plan
• Handle objections to proposed treatment.
• Educate patients, as necessary, regarding their dental benefits.
• To demonstrate care, empathy and professionalism in frontline services to patients
• In-depth knowledge of dentistry and ability to describe procedures in simple language

Requirements

• Nitec/ Diploma or equivalent with computer skills.
• Superb communication skills
• Customer service skills
• Influencing/negotiation skills
• • Ability to work independently
• Experience in Healthcare, Frontline customer service will be an added advantage.
• Mature, positive attitude, team player, cheerful personality.
• 5.5 days work week, 9am - 6pm weedays, 9am - 1pm Sat.

For serious applicants

When sending your resume, please include a brief description of why you feel you are the ideal client for the position available, and the ideal environment/ information required for you to prove yourself excellent in this position. This will be necessary for your information to be considered.

Interested candidates are welcome to send your resume to [e-mail] or apply online with a comprehensive resume.

We regret that only shortlisted candidates will be notified.

Thank you for applying.