Superstar Treatment Coordinator (Location : Orchard)

ORCHARD SCOTTS DENTAL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A dental clinic in Singapore is seeking a Treatment Coordinator to provide support to clients and ensure effective communication between patients and healthcare staff. The ideal candidate must have at least one year of customer service experience, excellent communication skills, and the ability to work independently. This position offers a structured work week of 5.5 days and requires a cheerful personality, making it suitable for those focused on delivering high-quality patient care.

Qualifications

• 1 year customer service experience is required.
• Must demonstrate care and professionalism in patient interactions.
• Ability to work independently and in a team is essential.

Responsibilities

• Liaise between patients, dentists, and clinic team members.
• Educate patients regarding their treatment plans.
• Handle objections to proposed treatments.

Skills

Customer service skills

Superb communication skills

Influencing/negotiation skills

Education

Nitec/Diploma or equivalent

Job description

We at Orchard Scotts Dental Pte Ltd are in search of Superstar Treatment Coordintor who will serve in a key growth position in providing comprehensive support to our clients in all aspects of the dental business.

The ideal candidate is required to have one year verifiable frontline customer service experience, as well as a strong reputation for having the ability to produce the results required to place our organization prominently in front of our ideal clients.

This is a job position for serious applicants only. Therefore if the above information does not describe you, please do not apply.

Responsibilities

The general duties for the ideal candidate include but are not limited to :

• Liaise between patients, dentists, hygienists, and other clinic team members.
• Ensure patients understand their treatment plan.
• Handle objections to proposed treatment.
• Educate patients, as necessary, regarding their dental benefits.
• To demonstrate care, empathy and professionalism in frontline services to patients.
• In-depth knowledge of dentistry and ability to describe procedures in simple language.

Requirements

• Nitec/Diploma or equivalent with computer skills.
• Superb communication skills.
• Customer service skills.
• Influencing/negotiation skills.
• Ability to work independently.
• Experience in Healthcare, Frontline customer service will be an added advantage.
• Mature, positive attitude, team player, cheerful personality.
• 5.5 days work week, 9am - 6pm weekdays, 9am - 1pm Sat.

For serious applicants

When sending your resume, please include a brief description of why you feel you are the ideal client for the position available, and the ideal environment/ information required for you to prove yourself excellent in this position. This will be necessary for your information to be considered.

Interested candidates are welcome to send your resume to [e-mail] or apply online with a comprehensive resume.

We regret that only shortlisted candidates will be notified.

Thank you for applying.