Studio Experience Specialist - Photography & Bookings

HIMO PHOTOGRAPHY (SINGAPORE) PTE. LTD.

Singapore

On-site

SGD 26,000 - 32,000

Full time

14 days+

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Job summary

HIMO Photography (Singapore) Pte. Ltd.

seeks a friendly front desk associate to welcome clients, process online and walk-in bookings, verify appointments, and coordinate photography and styling appointments to smooth daily operations. You will introduce HIMO's photography packages, provide consultations, and recommend suitable options based on customers' needs, coordinating with photographers, makeup artists, and retouchers to ensure a seamless service journey from consultation to final

Qualifications

  • Minimum 1 year of customer service experience, preferably in photography, beauty or hospitality industries.
  • Front desk or studio reception experience is highly preferred.

Responsibilities

  • Welcome customers upon arrival, process online and walk-in bookings, verify appointments, manage scheduling, and coordinate photography and styling appointments.
  • Introduce HIMO's photography packages and value-added services, provide professional consultations, and recommend suitable packages based on customers' needs.
  • Coordinate workflow among photographers, makeup artists, and photo retouchers, ensuring seamless communication of customer requirements throughout the service journey.

Skills

Customer service
Interpersonal skills
Communication skills
Empathy
Organizational skills
Booking coordination
Rotating shifts
Multi-tasking

Tools

Online booking system

Job description

HIMO Photography (Singapore) Pte. Ltd.

seeks a friendly front desk associate to welcome clients, process online and walk-in bookings, verify appointments, and coordinate photography and styling appointments to smooth daily operations. You will introduce HIMO's photography packages, provide consultations, and recommend suitable options based on customers' needs, coordinating with photographers, makeup artists, and retouchers to ensure a seamless service journey from consultation to final

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