Student Services Executive - Examination/ Compliance | Up to $3.5k (0580)

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A prominent HR advisory firm in Singapore is seeking a Coordinator to oversee academic assessments, ensuring compliance and effective operations. The role includes managing logistics, student communication, and record-keeping. Ideal candidates should hold a relevant diploma or degree and possess experience in academic administration. This position offers a salary range of $3000 - $3500.

Qualifications

• Relevant experience in academic assessment administration, coordination, or related roles.

Responsibilities

• Coordinate and manage assessment administration.
• Ensure accuracy and compliance throughout the assessment process.
• Serve as the first point of contact for student queries regarding assessments.

Skills

Experience in academic assessment administration

Familiarity with Learning Management Systems

Education

Diploma or Bachelor’s degree in a relevant field

Job description

Working Time: Monday to Friday, 8.30am – 6pm
Working Location: Haw Par Villa (Nearest MRT)
Salary: $3000 - $3500

This role is responsible for coordinating and managing the administration of assessments, ensuring accuracy, compliance, and efficiency throughout the assessment process. This role involves preparation, scheduling, student communication, invigilation management, assessment extensions, deferred and further assessments, and record-keeping of results appeals and paper reviews. Additionally, the Coordinator ensures the integrity of examination papers, accuracy of results and adherence to policies and procedures.

Key Responsibilities

Assessment Preparation and Coordination

• Ensure Unit Outlines and assessment details are available and accurate before study periods.
• Coordinate assessment logistics including preparation, printing, venue setup, test links, and materials.
• Verify consistency between progressive assessment schedules and Unit Outlines.
• Liaise with Unit Coordinators and Results and Assessments Team for assessment approvals.
• Maintain secure storage and inventory of exam materials.
• Arrange support for students with special exam needs.

Invigilation and Academic Integrity

• Manage invigilator recruitment, training, scheduling, and payroll.
• Ensure adherence to examination SOPs and academic integrity standards.
• Act as Chief Invigilator for all exams.
• Coordinate exam room bookings and schedules with the Scheduling Team.
• Archive exam papers and maintain accurate records.

Extensions and Deferred Assessments

• Process assessment extension and deferral requests in line with policies.
• Verify supporting documentation for authenticity.
• Coordinate communication with students regarding deferred assessments.
• Track submissions and follow up on non-submissions.

Student Communication and Support

• Serve as first point of contact for student queries regarding assessments and academic status.
• Support students at Student Connect and provide guidance on appeals and feedback.
• Ensure clear and timely communication on outcomes of appeals and academic progression.
• Collaborate with academic staff on special assessment arrangements and access Plans.

Reporting and Record-Keeping

• Maintain detailed records of assessment activities, results, and student statuses.
• Provide reports and updates to internal stakeholders.
• Check and distribute Certificates and Transcripts.
• Prepare documentation and minutes for Board of Examiners meetings.
• Support data analysis and post-assessment surveys.

Other Duties

• Support course delivery and enrolment processes.
• Assist with audits and regulatory compliance.
• Perform other duties as assigned by the Director of Academic Services.

Requirement

• Diploma or Bachelor’s degree or equivalent qualification in a relevant field.
• Relevant experience in academic assessment administration, coordination, or related roles.
• Familiarity with Learning Management Systems and assessment-related processes.