Student Services & Customer Care Officer

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A service-oriented organization in Singapore is seeking dedicated individuals to join their Customer Relations Unit. The role involves delivering quality customer service by managing public queries and collaborating with stakeholders on service improvements. Ideal candidates should possess good communication skills and a strong passion for helping others. Administrative duties are also included. The position offers working hours from Monday to Friday, with a contract period lasting from January 5 to May 5, 2026.

Qualifications

• Candidates with no prior experience but a passion for service delivery may apply.
• Pleasant disposition and passionate about helping others.
• Ability to work independently and as an effective team player.

Responsibilities

• Deliver quality customer service at the school's Customer Relations Unit.
• Manage public queries mainly via phone and written channels.
• Work with stakeholders for resolutions and service quality initiatives.

Skills

Good communication skills

Interpersonal skills

Problem solving

Service-oriented

Education

Tertiary qualification in any discipline

Tools

Microsoft Office Applications

Job description

A service-oriented organization in Singapore is seeking dedicated individuals to join their Customer Relations Unit. The role involves delivering quality customer service by managing public queries and collaborating with stakeholders on service improvements. Ideal candidates should possess good communication skills and a strong passion for helping others. Administrative duties are also included. The position offers working hours from Monday to Friday, with a contract period lasting from January 5 to May 5, 2026.