Student Services Ambassador

BELLS INSTITUTE OF HIGHER LEARNING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

An education institute in Singapore is seeking a part-time Student Services Executive to enhance the student experience. The role involves providing personalized support, addressing student concerns, and promoting academic programs. Ideal candidates should have strong interpersonal skills and be willing to work weekends. Interested applicants can send their resumes to the provided email.

Qualifications

• Dynamic individual with service aptitude.
• Strong written and oral communication skills.
• Ability to function effectively in a dynamic environment.

Responsibilities

• Provide personalized assistance to students.
• Offer guidance on academic programs and career pathways.
• Maintain accurate records of student interactions.
• Handle collection of payments and administrative duties.

Skills

Interpersonal skills

Empathy

Communication skills

Teamwork

Proactive approach

Education

Minimum A level / Diploma

Job description

PART TIME POSITION AVAILABLE!!!

As a Student Services Executive, you will play a pivotal role in ensuring a positive and enriching experience for our students.

You will be responsible for providing exceptional support to students, addressing their concerns, and fostering a supportive and positive environment, to encourage students to embark on Life‑long learning. This role requires strong interpersonal skills, empathy, and a passion for helping others succeed.

Responsibilities

• Provide personalized assistance to students regarding academic, administrative, and personal matters.
• Offer guidance on academic programs, course selection, and career pathways to students.
• Delivery & inoculate an excellent service culture to enhance student experience.
• Work closely with inter departments and partners to ensure high quality and timely expedition of customers' inquiries and/or requests.
• Maintain accurate records of student interactions, issues raised, and resolutions provided.
• Handle collection of payments and all centre related administrative duties
• Promote courses to learners as upskilling opportunities to boost enrollment

Requirements

• Priority & better compensation for candidates who able to work Weekend shift
• Minimum A level / Diploma in any discipline will have an advantage.
• Dynamic individual with service aptitude, passion for service delivery and a proactive approach
• Good written & oral communication skills
• Strong team player with self-initiatives & commitment to excel.
• Ability to function effectively and multi-task in a dynamic environment.
• Structured career progression plan to groom potential candidates

Interested applicants, please write in to [e-mail]. We regret only shortlisted applicants will be notified.