Strategy Project Manager - Regional Operations

SHOPEE SINGAPORE PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading e-commerce platform in Singapore seeks a professional to manage operations-related projects, utilizing strong analytical skills and stakeholder management capabilities. The ideal candidate has 3-6 years of experience in strategy consulting or in-house roles, and a basic understanding of SQL. This role involves collaboration with local and regional teams to improve operational performance and drive platform growth.

Qualifications

• 3 – 6 years of experience in strategy consulting or in-house strategy roles in technology/e-commerce.
• Basic application knowledge of SQL is required.
• Strong analytical and problem-solving capabilities.

Responsibilities

• Take ownership of high-impact projects across operations-related verticals.
• Define project objectives and monitor progress.
• Collaborate closely with stakeholders and conduct analyses.

Skills

Analytical thinking

Stakeholder management

Communication skills

SQL knowledge

Job description

The Operation teams at Shopee covers the operational end‑to‑end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

• Take ownership of high‑impact projects across various operations‑related verticals and workstreams.
• Define clear project objectives, monitor project progress, and inspire the adoption of planning and execution best practices.
• Collaborate closely with local and regional stakeholders, conducting quantitative and qualitative analysis to address key issues and develop actionable solutions for current operations.
• Design and implement reporting processes based on identified business requirements and collected data.
• Manage and track cost drivers across markets, and propose resource allocation initiatives to support the platform's growth strategy.
• Utilise strong analytical skills and a hands‑on, pragmatic approach to deliver measurable results.

Requirements:

• 3 – 6 years of experience in strategy consulting &/or in‑house strategy roles in technology/e‑Commerce industry, highly preferred
• Basic application knowledge of SQL is required
• Ability to apply analytical thinking towards business problems
• Experience in working with data, drawing insights, developing reporting templates, and devising practical data‑driven solutions
• Excellent stakeholder management skills to manage senior and cross‑functional stakeholders
• Excellent written and spoken communication skills to coordinate processes and projects involving internal and external stakeholders
• Ability to coordinate tasks across various stakeholders, manage project progress and achieve goals in a timely manner
• Ability to view different aspects of a project from a macro perspective while having an eye for detail
• Ability to thrive in a dynamic and collaborative environment
• Strong work ethic and excellent ownership skills