Strategic Supply Chain & Customer Operations Manager

WECRUIT PTE. LTD.; Singapore; Vor Ort; SGD 70.000 - 95.000; Vollzeit

Zusammenfassung

WECRUIT PTE. LTD. is seeking a capable professional to manage customer accounts and align supply chain planning with production to support business growth.

The role spans account ownership, cross-functional collaboration, and driving continuous improvement across projects and operations. You will coordinate with R&D and other departments on new projects, monitor performance metrics and ensure timely issue resolution and delivery excellence.

Qualifikationen

• Experience in customer account management and building strong relationships.
• Strong cross-functional coordination between sales, supply chain and production planning.
• Excellent communication and stakeholder management across multiple departments.
• Ability to monitor performance metrics and drive improvements.

Aufgaben

• Manage assigned customer accounts and develop strong relationships to support business growth and revenue opportunities.
• Take ownership of customer account operational and financial performance.
• Act as the key contact between customers and internal stakeholders to ensure effective communication and timely issue resolution.
• Monitor customer satisfaction and relationship performance metrics, and drive continuous improvement.
• Organise and manage Quarterly Business Reviews (QBRs) with customers.

Jobbeschreibung

WECRUIT PTE. LTD. is seeking a capable professional to manage customer accounts and align supply chain planning with production to support business growth.

The role spans account ownership, cross-functional collaboration, and driving continuous improvement across projects and operations. You will coordinate with R&D and other departments on new projects, monitor performance metrics and ensure timely issue resolution and delivery excellence.