Strategic Outlet Operations Manager

L-GLOBAL CONSULTANT PTE. LTD.; Singapore; On-site; SGD 33,000 - 67,000; Full time

Job summary

L-GLOBAL CONSULTANT PTE. LTD. is seeking a Store Operations Supervisor in Singapore to oversee daily outlet operations and work closely with the Area Manager on strategic planning and execution to meet outlet goals.

You will develop cost-efficient plans, ensure compliance with hygiene, safety, reporting, cash handling, inventory controls, and marketing displays; train and coach staff; recruit and schedule; and address customer feedback professionally in-store.

Responsibilities

• Oversee and perform the daily operations of the outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve the outlet’s goals
• Discuss ideas with the Area Manager to achieve sales targets, assist Area Manager with the implementation of ideas and motivate outlet staff to achieve sales target
• Ensure outlet compliance to all company and authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management, marketing displays and inventory controls
• Train and retain outlet staff, provide feedback to the Area Manager on work performance and disciplinary issues
• Monitor outlet staff and advise on disciplinary problems such as tardiness and non-adherence to the company’s standards
• Assist the Area Manager with recruitment and scheduling
• Manage inventory levels and train staff with regard to ordering
• Ensure good and prompt service to satisfy customers' needs
• Represent the company to address customer’s complaints and feedback professionally in-store
• Assist the Area Manager with regard to maintenance issues for respective outlets

Job description

L-GLOBAL CONSULTANT PTE. LTD. is seeking a Store Operations Supervisor in Singapore to oversee daily outlet operations and work closely with the Area Manager on strategic planning and execution to meet outlet goals.

You will develop cost-efficient plans, ensure compliance with hygiene, safety, reporting, cash handling, inventory controls, and marketing displays; train and coach staff; recruit and schedule; and address customer feedback professionally in-store.