Strategic Client Success Leader — Remote & High Ownership

Recooty; Singapore; Remote; SGD 70,000 - 90,000; Full time

Job summary

A B2B tech growth company seeks a Senior Client Success Manager to enhance client relationships through strategic planning and execution. You will oversee onboarding, strategy calls, and performance reviews while developing processes to improve client success. The ideal candidate is experienced in client-facing roles within the B2B or SaaS sectors, fluent in English and German, and excels in operational efficiency. This role offers flexibility and the chance to shape the company's client success function.

Benefits

High ownership of client portfolio

Fast-growth environment

Remote and flexible work

Qualifications

• Experience as a Client Success Manager, Account Manager, or similar role in a B2B or SaaS context.
• Solid understanding of lead generation and outbound campaigns.
• Proactive, curious, and solution-oriented mindset.

Responsibilities

• Manage client relationships from onboarding to performance reviews.
• Collaborate with internal teams to connect strategy with execution.
• Develop playbooks and processes for client management.

Skills

Client relationship management

Outbound sales strategies

Lead generation

B2B sales funnel understanding

Fluent in English and German

Process optimization

Job description

A B2B tech growth company seeks a Senior Client Success Manager to enhance client relationships through strategic planning and execution. You will oversee onboarding, strategy calls, and performance reviews while developing processes to improve client success. The ideal candidate is experienced in client-facing roles within the B2B or SaaS sectors, fluent in English and German, and excels in operational efficiency. This role offers flexibility and the chance to shape the company's client success function.