Strategic Account & Service Delivery Lead

Adventus; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading ICT solutions provider in Singapore is looking for a Service Delivery Manager to lead service delivery for assigned accounts. The role requires strong communication skills and the ability to manage a large portfolio of customer accounts. A Bachelor's Degree and fluency in English and Mandarin are necessary. This position offers opportunities for professional development and the chance to work closely with key stakeholders.

Qualifications

• Ideally from an established local Singapore university.
• Relevant internship experience is advantageous.
• Self-motivated and proactive in resolving issues.

Responsibilities

• Lead and drive service delivery for assigned accounts.
• Manage a team of desktop/system/network and helpdesk engineers.
• Maintain long-term healthy customer relationships.

Skills

Good communication skills

Stakeholder management

Multi-tasking

Fluency in English

Fluency in Mandarin

Analytical skills

Problem-solving skills

Education

Bachelor's Degree in any discipline

Job description

A leading ICT solutions provider in Singapore is looking for a Service Delivery Manager to lead service delivery for assigned accounts. The role requires strong communication skills and the ability to manage a large portfolio of customer accounts. A Bachelor's Degree and fluency in English and Mandarin are necessary. This position offers opportunities for professional development and the chance to work closely with key stakeholders.