Strategic Account Director

Mediatropy Digital Agency; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Mediatropy Digital Agency is seeking an experienced Strategic Account Director to lead client partnerships across local and regional markets. You will shape integrated campaigns spanning digital, media, creative, and content, and mentor the account team to deliver excellence.

The role demands strong relationship management, commercial oversight, and strategic growth of key accounts. A proven leadership track record and proactive, solutions-focused mindset are essential.

Qualifications

• 7+ years in a digital, media, or creative agency, with proven experience in managing large-scale integrated campaigns across multiple channels.
• Proven leadership and team development skills, with a collaborative and growth-oriented mindset.
• Clear and confident communicator, with experience navigating complex client dynamics.
• Highly organized, commercially minded, and confident in managing budgets, timelines, and team resources.
• Open-minded and continuously learning, with an interest in evolving alongside client needs and industry trends.

Responsibilities

• Serve as trusted strategic consultants to senior client stakeholders across local and regional markets, guiding the integrated digital marketing solutions that drive business impact.
• Manage conversations around marketing direction, budgets, contracts, and long-term growth.
• Oversee the planning and execution of integrated campaigns across digital media, creative production, social media, and web development.
• Identify opportunities to grow existing accounts through strategic upselling and cross-selling of agency services.
• Lead the development of proposals, translating client needs into actionable and commercially viable solutions.

Skills

Strategic account leadership

Client relationship management

Team mentorship

Job description

Type : Permanent

Department : Account Management

Start Date:

2025-12-02

Skill Requirement

Strategic Account Director

Job Description

AboutMediatropy

Mediatropyisanindependent,award-winningfull-serviceDigitalAgencywithadiverseteamofover80professionalsspreadacrossofficesinSingapore,Indonesia,Vietnam,Thailand,Malaysia,Philippines,HongKong,DubaiandShanghai.OurcomprehensivesuiteofservicesincludesClientServices,CreativeContent,WebDevelopment,PaidMedia,Data&Analytics,SEO/SEM,andSocialMediaMarketing.Wecatertoawiderangeofindustries,specializinginsectorssuchashospitality,F&B,education,andfinancialservices.AtMediatropy,wearedeeplycommittedtofosteringacultureofcreativity,work-lifebalance,continuouslearning,andpersonaldevelopment.

JobDescription:

WeareseekinganexperiencedStrategicAccountDirectortojoinourgrowingteam.Inthisrole,you’llworkcloselywithclientsandinternalteamstoleadtheplanninganddeliveryofintegratedmarketingcampaignsacrossdigital,media,creative,andcontent.Thisrolerequiresabalanceofstrategicthinking,strongclientrelationshipmanagement,commercialoversight,andteammentorship.AsanStrategicAccountDirector,youwillplayacriticalroleinensuringclientsatisfaction,growingkeyaccounts,andshapingtheagency’songoingsuccess.

KeyResponsibilities

• Serveasatrustedstrategicconsultanttoseniorclientstakeholdersacrosslocalandregionalmarkets,guidingthemonintegrateddigitalmarketingsolutionsthatdrivebusinessimpact.
• Managecomplexconversationsaroundmarketingdirection,budgets,contracts,andlong-termgrowth.

2.IntegratedCampaignOversight

• Overseetheplanningandexecutionofintegratedcampaignsacrossdigitalmedia,creativeproduction,socialmedia,andwebdevelopment.

4.BusinessDevelopment&AccountGrowth

• Identifyopportunitiestogrowexistingaccountsthroughstrategicupsellingandcross-sellingofagencyservices.
• Leadthedevelopmentofproposals,translatingclientneedsintoactionableandcommerciallyviablesolutions.
• Workcloselywithinternalteamstocraftcompellingpitchnarratives.
• ManageandmentortheAccountTeam,supportingtheirgrowthandensuringhighperformance.
• Fosteracollaborativeteamenvironment,leadingbyexamplewithaproactive,solutions-focusedmindset.
• Resolveconflictsconstructivelyandsupportteammembersindeliveringtheirbestwork.

6.DigitalStrategy,Insights&Innovation

• Staycurrentwithindustrytrends,tools,andtechnologiestobringinnovativethinkingtoclientsandtheagency.
• CollaboratewithdepartmentssuchasSEO,UI/UX,dataanalytics,andtechtoshapeforward-thinkingdigitalstrategies.

ExperienceandAttributes

• 7+yearsinadigital,media,orcreativeagency,withprovenexperienceinmanaginglarge-scale,integratedcampaignsacrossmultiplechannels.
• Provenleadershipandteamdevelopmentskills,withacollaborativeandgrowth-orientedmindsetforbothpeopleandprojects.
• Clearandconfidentcommunicator,withexperiencenavigatingcomplexclientdynamics.
• Highlyorganised,commerciallyminded,andconfidentinmanagingbudgets,timelines,andteamresources.
• Open-mindedandcontinuouslylearning,withaninterestinevolvingalongsideclientneedsandindustrytrends.