Store Supervisor

BENJAMIN BARKER AUST PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A retail company in Singapore seeks a Retail Supervisor responsible for enhancing customer satisfaction, managing order fulfillment, and leading store initiatives. This role requires excellent communication and service skills, with a focus on driving customer experience in a fast-paced environment.

Responsibilities

• Exceed customer expectations by understanding their needs and providing product information.
• Engage in innovation and productivity initiatives for the store.
• Serve as the first contact for customers and represent the organization effectively.

Job description

As Retail Supervisor, you are the customer service specialist of the store. You take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and achieving sales, delivering service and operations excellence.

You engage in innovation and productivity initiatives for the store. In order to drive seamless customer experience across channels and handles order fulfilment processes for customers in store. You enjoy working in a fast-paced, diverse and customer-centric store environment.

As the first point-of-contact in store, you also serve as the ambassador of the organisation, is a highly motivated and service-oriented individual and communicates well and thrives in a team environment.