STORE MANAGER - POP MART

POP MART SOUTH ASIA PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A retail chain in Singapore seeks a Store Manager to lead a team in achieving sales targets and enhancing customer experience. The ideal candidate will have 1-3 years of experience in retail management, strong leadership and organizational skills, and be adept at data analysis. We offer market-competitive compensation, performance bonuses, and growth opportunities through training and career advancement.

Benefits

Market-competitive compensation

Performance bonus

Career advancement opportunities

Qualifications

• 1-3 years of experience in retail operations management or as a Store Manager.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Proficiency in data analysis and reporting.

Responsibilities

• Drive sales performance and achieve store sales targets.
• Recruit and train store staff while fostering a positive work environment.
• Oversee product inventory and manage stock accuracy.
• Manage daily store operations and handle customer issues effectively.
• Coordinate with maintenance for store upkeep.

Skills

Leadership

Data analysis

Customer service

Team management

Communication

Tools

MS Office

Job description

What You’ll Do:

• Drive Sales Performance: Lead your team to achieve and exceed store sales targets through goal setting, performance tracking, data analysis, and continuous improvement plans.
• Team Leadership & Development: Recruit, onboard, train, and motivate store staff. Foster a positive and engaging work environment with strong team spirit.
• Product & Inventory Management: Oversee inventory control, product safety, stock accuracy, and ensure optimal product displays.
• Customer Experience & Store Operations: Manage staff scheduling, ensure smooth daily operations, handle escalated customer issues, and maintain high service standards.
• Store Safety & Maintenance: Safeguard store property, coordinate with maintenance and engineering teams for repairs and upkeep.
• Cross-functional Collaboration: Liaise with internal departments to ensure seamless operations.
• Handle ad-hoc tasks as required.

What You Will Need:

• 1-3 years of experience as a Store Manager or in retail operations management.
• Strong leadership, organizational, and team management skills, preferably with experience in multinational retail brands.
• Excellent communication, interpersonal, and training abilities.
• Strong data analysis and reporting skills, with proficiency in MS Office and related software.
• Ability to thrive in a fast‑paced, high‑pressure retail environment.

What We Offer

• Market‑competitive compensation with attractive commission and performance bonus.
• Learning & Growth Opportunities through structured on‑the‑job training and skill development programs.
• Career Advancement with clear pathways for growth through new projects and leadership opportunities.