Store Manager (Luxury Brands)

LUXURY VENTURES PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading luxury retail company in Singapore is seeking a skilled Retail Store Manager. The role involves directing all aspects of store operations, achieving business goals, and ensuring the highest level of customer service. An ideal candidate will have proven management experience and the ability to create a professional and customer-oriented environment.

Qualifications

• Proven management skills in retail operations.
• Ability to provide exceptional customer service.
• Experience in inventory management.

Responsibilities

• Achieve store business goals and revenue targets.
• Support the Brand/Retail Manager with operational procedures.
• Train staff and ensure customer service excellence.
• Enhance inventory management and integrity.
• Grow the VIP customer base through CRM initiatives.

Job description

POSITION SUMMARY

To provide responsible and highly skilled management in directing all facets of retail store operation. The Manager manages the retail store consistent with the short and long term interests of the company and its employees. He/she will consistently provide our customers with the highest level of service possible and assist the Brand / Retail Manager in achieving budgeted revenue goals and monitoring expenses.

KEY AREAS OF RESPONSIBILITIES

• To achieve the store Business Goals.
• Support Brand / Retail Manager on managerial and operational aspects of the store.
• Support Brand / Retail Manager in setting up operational procedures, staff training, customer service & staff general welfare.
• To develop and maintain efficient inventory management and integrity.
• Support the CRM and increase existing base of VIP customers.
• To be an ambassador for the represented BRAND and portray at all times a professional and customer oriented image.
• To be a role model to all staff in work performance, customer service and other relevant scope of duties.