Store Manager

LUCKIN COFFEE (SGP) PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading coffee retailer in Singapore is seeking a Supervisor to oversee the store operations. You will manage staff, conduct inventory checks, and ensure excellent customer service. The ideal candidate has at least 2 years of supervisory experience and can work flexible hours. Benefits include medical coverage and career progression opportunities.

Benefits

Annual leave

Medical benefits

Retail incentives

Partner meals and discounts

Career progression pathways

Qualifications

• At least 2 years’ experience in supervisory roles is required.
• Able to work in a fast pace working environment.
• Ability to work in a fast-paced environment.

Responsibilities

• Responsible for the smooth running of the store.
• Recruit and select staff suitable for the environment.
• Manage daily duty roster for optimum manpower use.

Skills

Staff management

Cost management

Customer service

Flexibility

Job description

Summary of Key Responsibilities

• Has overall shift responsibilities and is accountable for the smooth running of the store.
• Ensure daily opening and closing duties in the outlet are properly executed
• Recruit & select staff that meet set expectations and are suited to work in a Luckin Coffee environment.
• Manage overall manpower planning, including planning a daily duty roster to ensure optimum use of manpower in the outlet.
• Cost Management, perform inventory checks and product ordering.
• Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience.
• Others ad-hoc duty when assigned.

Requirements

• At least 2 years’ experience in supervisory roles is required.
• Can commit for the long-term.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or public holidays.
• Able to work in a fast pace working environment.

Benefits

• 44hrs, 5 days work week
• Annual leave and others (medical, hospitalization, child/family care leave)
• Medical benefits
• Retail incentives and other long-term rewards
• Partner meals and discounts
• Career progression pathways available