Store Manager

PRIMARIUS SEARCH CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A retail management company seeks a candidate to lead the store team in achieving operational excellence. Responsibilities include managing daily operations, ensuring high-quality service, and training staff. The ideal candidate should possess a diploma, a minimum of 3 years in retail management, and strong leadership skills. The role offers a competitive salary with performance incentives, medical insurance, and opportunities for career development.

Benefits

Competitive salary with incentives

Medical insurance

Attendance incentives

Training and uniform provided

Career development opportunities

Overtime pay

Annual leave entitlement

Qualifications

• Minimum 3 years of retail management experience.
• Proficient in Mandarin is an advantage.

Responsibilities

• Lead and supervise the store team.
• Manage day-to-day store operations.
• Ensure high-quality customer service delivery.

Skills

Leadership skills

Interpersonal skills

Communication skills

Organizational skills

Problem-solving skills

Education

Diploma or equivalent qualification

Job description

Job Responsibilities

• Lead and supervise the store team to achieve sales, service, and operational excellence.
• Manage day-to-day store operations, including staff scheduling, inventory control, merchandising, and cash management.
• Ensure consistent delivery of high-quality customer service and uphold company service standards.
• Maintain and ensure store cleanliness, visual merchandising, and display standards are met at all times.
• Monitor sales performance, analyze reports, and implement strategies to achieve business targets.
• Handle customer inquiries, feedback, and complaints in a professional and efficient manner.
• Provide training, coaching, and performance evaluations to team members to support their growth and productivity.
• Ensure compliance with all company policies, operational procedures, and safety guidelines.
• Support management in executing promotional campaigns and other business initiatives.
• Undertake any other ad hoc duties as assigned by the Management.

Job Requirements

• Diploma or equivalent qualification preferred.
• Minimum 3 years of retail management experience, preferably in a similar capacity.
• Strong leadership, interpersonal, and communication skills.
• Proactive, results-oriented, and able to work under pressure in a fast‑paced environment.
• Excellent organizational and problem‑solving abilities.
• Proficiency in Mandarin will be an advantage (to liaise with Mandarin‑speaking stakeholders).

Working location

• Airport area

Staff Benefits

• Competitive salary with sales and performance incentives
• Medical insurance coverage
• Attendance incentives
• Training and uniform provided
• Career development opportunities (local and global)
• Overtime pay (where applicable)
• Annual leave entitlement

Working Hours

• 44 hours per week, including weekends and public holidays.
• Day Shift: 9:30 AM – 7:30 PM
• Night Shift: 12:30 PM – 10:30 PM