store manager

SRM TRADING & ENGINEERING PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading trading and engineering firm in Singapore is seeking an Operations Manager to oversee daily store operations, drive sales, and manage inventory. The ideal candidate will have strong leadership and customer service skills, with a focus on compliance with company policies. Responsibilities include analyzing sales trends, implementing promotional campaigns, and maintaining a safe environment.

Qualifications

• Proven experience in operations management, preferably in retail.
• Strong leadership skills to manage staff effectively.
• Excellent customer service skills and ability to resolve complaints.

Responsibilities

• Oversee daily store operations to ensure efficiency and profitability.
• Ensure compliance with company policies and standards.
• Monitor inventory levels and manage product placement.
• Maintain a clean, organized, and safe environment.
• Drive sales targets and analyze trends to improve performance.
• Implement promotional campaigns and merchandising strategies.

Job description

Operations Management:

• Oversee daily store operations to ensure efficiency and profitability.
• Ensure the store complies with all company policies, procedures, and standards.
• Monitor and manage inventory, stock levels, and product placement.
• Maintain a clean, organized, and safe environment.

Sales & Customer Service:

• Drive sales targets and maximize profitability.
• Analyze sales trends and customer behavior to improve performance.
• Deliver excellent customer service and handle customer complaints or issues professionally.
• Implement promotional campaigns and merchandising strategies