Store Manager

ELEVON CONSULTING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading retail consulting firm in Singapore seeks a candidate for managing supermarket operations. The role requires overseeing store performance, leading the operations team, and ensuring compliance with policies to maximize sales and profit. Ideal candidates will have 3–5 years of managerial experience in the retail industry. This position offers a significant opportunity to drive operational excellence and customer satisfaction.

Qualifications

• 3–5 years of managerial experience in the retail industry.
• Proven expertise in store operations and process management.

Responsibilities

• Manage store performance to meet sales and profit targets.
• Lead operations team, driving service standards and execution.
• Ensure compliance with SOPs and food safety regulations.
• Shape business strategies to maximize sales and profitability.
• Monitor market trends and customer behaviours.

Skills

Store operations management

Team leadership

Sales analysis

Customer satisfaction management

Job description

About The Company

We have partnered with one of the leading retail groups in Singapore with a strong presence across multiple store formats islandwide. With a portfolio of well-established brands, the business continues to grow and adapt, serving diverse customer segments though its network of over 50 outlets.

Job Summary

The successful candidate will be responsible for the overall supermarket operations through effective execution of operational policies and procedures to maximise sales and profit in order to achieve overall business goals and objectives.

Key Responsibilities

• Manage the store performance, ensuring sales, profit, and customer satisfaction targets are consistently met.
• Lead and inspire the operations team, driving excellence in merchandising, service standards, and day‑to‑day execution.
• Uphold compliance with SOPs, HR policies, and food safety regulations, embedding discipline and accountability across all departments.
• Shape business strategies and action plans that maximize sales, margins, and profitability while keeping shrinkage under control.
• Monitor market trends and customer behaviours to anticipate changes and keep the store ahead of competitors.
• Translate corporate directives into clear operational practices, ensuring merchandising and inventory strategies are implemented seamlessly.
• Balance stock levels and turnover to maintain strong product availability while optimizing efficiency.
• Manage operating costs through productivity tools and performance measurements, ensuring resources are used effectively.
• Maintain strong communication with the team through daily walk‑throughs, briefings, and updates on objectives, customer feedback, and sales results.
• Coach and mentor staff to build a motivated, high‑performing team culture.
• Support the store with additional duties as required to ensure smooth operations.

Qualifications

• 3–5 years of managerial experience in the retail industry, with proven expertise in store operations and process management.