Store Manager

The Swatch Group S.E.A. (S) Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading watch company in Singapore is seeking an experienced Retail Manager to lead the retail team in achieving sales and service targets. The ideal candidate will have 2–3 years of retail management experience, strong leadership skills, and a customer-focused attitude. This role requires flexibility to work weekends and holidays. Strong communication and people management abilities are a must.

Qualifications

• 2–3 years of experience in retail management.
• Strong leadership, communication, and people management skills.
• Willing to work weekends, public holidays, and rotating shifts.

Responsibilities

• Lead and motivate the retail team to meet and exceed sales and service targets.
• Monitor store performance, analyze trends, and implement action plans to drive results.
• Coach and develop the retail team through ongoing training, performance reviews, and mentorship.
• Ensure high standards of customer service and handle customer feedback professionally.
• Oversee store operations including rostering, visual merchandising, and compliance with HQ guidelines.

Skills

Sales-driven

Customer-focused

Organized

Proactive

Detail-oriented

Job description

Job description

• Lead and motivate theretail team to meet and exceed sales and service targets.

• Monitor store performance, analyze trends, and implement action plans to drive results.

• Coach and develop the retail team through ongoing training, performance reviews, and mentorship.

• Ensure high standards of customer service and handle customer feedback professionally.

• Oversee store operations including rostering, visual merchandising, and compliance with HQ guidelines.

• Manage inventory accuracy, stock levels, and daily cash handling.

• Maintain store presentation, safety, and security standards.

• Submit accurate reports and updates.

Profile

• 2–3 years of experience in retail management

• Sales-driven, customer-focused, and detail-oriented.

• Organized, proactive, and adaptable to a fast-paced retail environment.

• Willing to work weekends, public holidays, and rotating shifts.

Professional requirements

Strong leadership, communication, and people management skills.

Languages

English and a local language is a plus.