STORE MANAGER

Swatch Group; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading watch manufacturer in Singapore is seeking a dynamic Store Manager to lead the retail team. The role involves motivating team members, monitoring performance, and ensuring high standards of customer service. Candidates should have 2-3 years of retail management experience and be sales-driven. This position offers a chance to grow within a global brand in an inspiring environment.

Benefits

Career growth opportunities

Inspiring work environment

Qualifications

• 2-3 years of experience in retail management.
• Sales-driven, customer-focused, and detail-oriented.
• Organized, proactive, and adaptable to a fast-paced retail environment.

Responsibilities

• Lead and motivate the retail team to meet and exceed sales and service targets.
• Monitor store performance, analyze trends, and implement action plans to drive results.
• Coach and develop the retail team through ongoing training, performance reviews, and mentorship.
• Ensure high standards of customer service and handle customer feedback professionally.
• Oversee store operations including rostering, visual merchandising, and compliance with HQ guidelines.

Skills

Leadership

Customer service

Sales-driven

Communication

Detail-oriented

Job description

THE COMPANY

Swatch Ltd., launched in 1983 by Nicolas G. Hayek, is a leading Swiss watch maker and one of the world's most popular brands. The first Swatch watches surprised everyone with their revolutionary concept, creative design and provocative spirit. Today Swatch continues to innovate and surprise with new models, collections and special editions. The brand maintains a strong presence in the world of sports with its commitment to snowboarding, freeskiing, surfing, beach volleyball and mountain bike slopestyle. Right from the start, Swatch connected with art and artists, and Swatch watches remain a prominent canvas for artists from a broad range of disciplines.

Working for Swatch you will be part of a strong and expanding retail network and working for the world’s largest watchmaking group for one of the world’s most popular brands.

Join the world of Swatch and bring energy, creativity, and passion to our team! We’re looking for a dynamic Store Manager to lead our retail team in delivering exceptional customer experiences and achieving sales success.

JOB DESCRIPTION

• Lead and motivate theretail team to meet and exceed sales and service targets.

• Monitor store performance, analyze trends, and implement action plans to drive results.

• Coach and develop the retail team through ongoing training, performance reviews, and mentorship.

• Ensure high standards of customer service and handle customer feedback professionally.

• Oversee store operations including rostering, visual merchandising, and compliance with HQ guidelines.

• Manage inventory accuracy, stock levels, and daily cash handling.

• Maintain store presentation, safety, and security standards.

• Submit accurate reports and updates.

PROFILE

• 2–3 years of experience in retail management

• Sales-driven, customer-focused, and detail-oriented.

• Organized, proactive, and adaptable to a fast-paced retail environment.

• Willing to work weekends, public holidays, and rotating shifts.

PROFESSIONAL REQUIREMENTS

Strong leadership, communication, and people management skills.

LANGUAGES

English

CONTACT

WHY JOIN SWATCH?

At Swatch, We are always looking for new talent, people who are passionate about the brand and want to make great things happen, together, each and every day.

Join a global brand that values energy, teamwork, and style — and grow your career in a fun and inspiring environment.

Apply now with your resume and expectations!

Job locationBoon Leat Terrace 2
119844 Singapore (Central Singapore)
SingaporeCompany address

The Swatch Group S.E.A. (S) Pte Ltd
No. 2 Boon Leat Terrace #06-01
04 Harbourside Building 2
Singapore 119844