Store Manager

POND TREASURE2 PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading restaurant company in Singapore is seeking a supervisory manager to assist in daily operations, supervise team members, and maintain service standards. The ideal candidate should have prior F&B or retail supervisory experience, strong leadership and communication skills. This role is crucial for ensuring compliance with operational policies and managing customer feedback.

Qualifications

• Prior F&B or retail supervisory experience preferred.
• Strong leadership and people management skills.
• Good problem-solving and communication skills.

Responsibilities

• Assist the Restaurant Manager in managing daily store operations.
• Supervise and coach team members during shifts.
• Handle customer feedback and resolve service issues.
• Maintain food safety, hygiene, and workplace safety standards.
• Monitor stock levels, assist with ordering, and control wastage.
• Support in staff scheduling, training, and performance evaluation.
• Ensure compliance with operational policies and standards.
• Act as Manager-on-Duty when required.

Job description

Key Responsibilities:

1. Assist the Restaurant Manager in managing daily store operations (front of house & back of house).
2. Supervise and coach team members during shifts to ensure quality service and product standards.
3. Handle customer feedback and resolve service issues promptly.
4. Maintain food safety, hygiene, and workplace safety standards.
5. Monitor stock levels, assist with ordering, and control wastage.
6. Support in staff scheduling, training, and performance evaluation.
7. Ensure compliance with our operational policies, SOPs, and brand standards.
8. Act as Manager-on-Duty when required.

Requirements:

1. Prior F&B or retail supervisory experience preferred.
2. Strong leadership and people management skills.
3. Good problem-solving and communication skills.