Store Director

Decathlon Hong Kong; Singapore; On-site; SGD 26,000 - 32,000; Full time

Benefits offered by this job

Staff discount 20%

Medical and dental benefits

Health screening allowance

Maternity benefits

Counseling sessions

Flexible spending allowance for Sports

Shareholder opportunity

Profit sharing

Job summary

Decathlon is expanding its global family and invites you to join as a key member of our Singapore store operations. You will lead the store project, recruit and onboard talent, ensure safety and well-being, and drive responsible, autonomous teams across commercial and customer-focused initiatives.

You will shape store performance through People, Planet, and Business levers, while developing career progression through Decathlon University and exposure to 79 countries.

Qualifications

• Strong leadership and people development skills.
• Experience in recruitment, onboarding and training.

Responsibilities

• Build and manage an ambitious store project alongside your ecosystem to unite and federate teams.
• Recruit, onboard, and train complementary talents while maintaining essential hiring criteria.
• Guarantee a safe and healthy work environment prioritizing wellbeing of colleagues and customers.
• Lead and implement management schemes fostering responsibility and autonomy.
• Ensure compliance with legal obligations, contractual duties and the company code of conduct.
• Manage compensation in alignment with internal policies.
• Build and manage commercial policy as an intrapreneur.
• Deliver a best-in-class omnichannel customer experience.
• Manage store performance across People/Planet/Business with forecast accuracy.

Job description

DECATHLONunveiled our new purpose: “Bring people together through sport to make wellbeing accessible for all”

This purpose signifies our transformation from a traditional retailer to a global sustainable sports brand aiming to deliver the physical, emotional, and societal benefits of sport to people worldwide. Rooted in the values of Vitality, Generosity, Responsibility, and Authenticity, this mission directs the efforts of over 100,000 passionate teammates globally, ensuring sport is accessible to everyone regardless of their level or physical condition.

1. Develop, Enrich, and Nurture Human Capital

• Embody, transmit, and bring to life the company’s Meaning, Values, and the 8 Human Fundamentals within the collective.
• Build and manage an ambitious store project alongside your ecosystem to unite and federate teams.
• Recruit, onboard, and train complementary talents without compromising on essential hiring criteria.
• Guarantee a safe and healthy work environment, creating conditions that prioritize the well-being of yourself, colleagues, and customers.
• Lead and implement management schemes that foster responsibility and autonomy, driving both collective and individual value.
• Ensure strict compliance with legal obligations, contractual duties, and the company’s code of conduct.
• Manage compensation in strict alignment with internal policies.
• Foster an open environment that encourages genuine, continuous dialogue with all stakeholders.

1. Build and Manage Commercial Policy as an Intrapreneur

• Leverage customer and sport-user insights to prioritize sports within the store and establish quantified ambitions.
• Curate the optimal product and service offer, seamlessly linking omnichannel and circular economy strategies.
• Build the store mass plan in accordance with merchandising guidelines and seasonality.
• Optimize team placement to ensure the best sports-passionate people are at the right place at the right moment.
• Support department managers in developing and executing their own commercial policies for priority sports.
• Align the store project and commercial policies with the overarching omni-spatial vision of the region or city.
• Implement mobility infrastructures for customers, employees, and local partners.
• Actively manage and mitigate the environmental impact of the store.
• Establish strategic contacts with local institutions, clubs, and partners, prioritizing actions based on catchment zone impact.

1. Deliver a “Best-in-Class” Omnichannel Customer Experience

• Embody and champion a premium customer relationship standard through personal posture and leadership on the floor.
• Implement operational fundamentals directly on the field, including active participation in cashing/front-line duties.
• Manage the loyalty program to optimize customer data capture and improve opt-in rates.
• Enrich commercial policies by driving continuous improvement based on localized customer insights.
• Execute store investments that align with strategic pillars: modernity and circular hubs.
• Drive an offensive commercial dynamism throughout the store.

1. Manage the In-Store Performance Trajectory (People / Planet / Business)

• Build an ambitious annual performance trajectory balanced across three pillars: People, Planet, and Business.
• Analyze performance data and secure the reliability of department and store-wide forecasts.
• Formalize and address gaps between “realized” performance and “forecasted” targets.
• Develop and formalize action plans regarding P&L management and People/Planet/Business levers, including proactive alert management.
• Ensure strict stock accuracy and availability while continuously optimizing stock lifetime.

A remuneration That Grows With You:

• Kick off with a starting package from $2300, soaring up to $2900 and beyond!
• Monthly bonuses, up to a 10% of your base salary.
• Dive into the opportunity to become a Shareholder and share in the success of our global family.
• At the end of the year, reap the rewards of profit sharing based on the performances across the country.

Climb the Career Ladder:

• Elevate your skills with the power of our internal Decathlon University. Upskill and re-skill your way to greatness.
• Unlock career progression opportunities across retail and our amazing support teams, with a presence in 79 countries. From product conception and design all the way to retail, your next big move is just around the corner.

Flexibility That Fits Your Lifestyle:

• Enjoy a flexible spending allowance annually for Sports & Health related expenses, including dental, vision and wellness activities;

Be the Ultimate Decathlon Insider:

• Enjoy 20% staff discount on ALL Decathlon products – yes, including bikes, kayaks, tents, and everything else you need for your favorite sports!

Because We Care About You:

• Comprehensive medical and insurance coverage to keep you covered.
• Flash that winning smile with dental benefits.
• Keep your health in check with a health screening allowance.
• For our female champions, enjoy maternity benefits designed just for you.
• And when life throws curveballs, lean on our counseling sessions for support.

Sports, Community, and Bonding:

• Dive into sports and fun after work or during team meetings.
• Immerse yourself in a vibrant community of like-minded, sporty individuals just like you!