STORE ASSISTANT

FN SERVICES PTE. LTD.; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

FN SERVICES PTE. LTD. seeks a friendly Store Assistant to help customers, stock shelves, and create attractive displays in our Singapore store.

You will operate the cash register, meet sales targets, and ensure merchandise quality and store presentation while delivering excellent service. This role requires reliability, strong communication, and the ability to work in a fast-paced environment, including evenings and weekends.

Qualifications

• High school diploma or GED is preferred.
• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.
• Previous specialty retail management experience, preferably in the outdoor industry
• Retail background preferred-previous management experience
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities

• Assist customers in identifying and purchasing items.
• Run cash register and POS.
• Drive the achievement of store sale targets while also meeting individual sales goals.
• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy.
• Monitor proper use and ensure data quality in the sales staff’s client books, and propose action plans.
• Facilitate staff trainings and new hire inductions with proper follow up steps.
• Deliver exceptional service to all clientele by upholding brand service values and standards.
• Identify performance issues and policy violations and collaborate with the Store Manager.
• Keep the store fully stocked and maintain highest visual merchandising standards.
• Deliver exceptional sales services for improved customer satisfaction.
• Interact with customers to identify needs and preferences.
• Operate cash registers and POS machines.
• Receive and verify the quality and quantity of new shipments.
• Enforce in-store security and health and safety procedures.
• Perform any other duties assigned by the director.

Skills

Customer service

Retail sales

Communication

Organizational skills

Detail oriented

Fast-paced environment

Teamwork

Education

High school diploma or GED

Tools

POS software

Labeling & pricing

Job description

Store Assistant duties and responsibilities

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

• Assists in achieving store recruiting goals
• Run Cash Register
• Drive the achievement of the store’s sale targets while also meeting individual sales goals
• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy
• Monitor proper use and ensure the quality of data in the sales staff’s client books, working with sales staff to propose action plans
• Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken
• Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner
• Identifies performance issues and policy violations according to company policy and partners with the Store Manager
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Perform any other duties assigned by the director.

Store Assistant duties and requirements

• High school diploma or GED is preferred.
• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.
• Previous specialty retail management experience, preferably in the outdoor industry
• Retail background preferred-previous management experience
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).