Stewarding Manager

GANDHI MESS PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A cleaning services company in Singapore is seeking a Cleaning Supervisor responsible for supervising shifts and ensuring customer satisfaction. The ideal candidate will have at least 2 years of experience in the cleaning sector, excellent customer service skills, and the ability to conduct on-the-job training. The role requires willingness to work midnight shifts, including weekends and public holidays, across various locations in Singapore.

Qualifications

• Minimum 2 years of experience in a similar role within the cleaning sector.
• Excellent customer service skills and ability to interact well with clients.
• Willingness to work midnight shifts, weekends, and public holidays.

Responsibilities

• Supervise and coordinate the assigned shift.
• Conduct daily pre-operation meetings with staff.
• Ensure all cleaning works are carried out as per schedule.
• Attend to customer complaints and ensure satisfaction.
• Check on staff punctuality and discipline.

Skills

Customer service

Staff supervision

Time management

Job description

Roles & Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties
2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery
3. Ensure all daily and periodic cleaning works are carried out as per schedule
4. Attend to complaints and ensure customers' satisfaction
5. Check on staff punctuality and discipline
6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift
2. Able to work OT including weekends and public holidays.
3. Able to work in islandwide locations, and able to go to multiple locations daily.
4. Excellent customer service skills and able to interact well with clients
5. At least 2 year’s experience in similar role in cleaning sector