Station Operations Lead — Safety & Customer Care

ASIA-LINK TECHNOLOGY PTE LTD; Singapore; On-site; SGD 28,000 - 38,000; Full time

Job summary

A leading technology services provider in Singapore is seeking a dedicated individual for a role that involves monitoring fare collection systems and ensuring passenger safety. Responsibilities include maintaining equipment, assisting passengers with inquiries, and managing emergencies and incidents at train stations. Candidates should have a NITEC in Engineering and be prepared to work rotating shifts. The role highlights the importance of safety awareness and customer service excellence.

Qualifications

• Experience with maintenance of AFC equipment.
• Ability to work in a rotating shift schedule.
• Familiarity with emergency procedures and passenger services.

Responsibilities

• Monitor and maintain AFC equipment.
• Assist passengers with fare-related inquiries and emergencies.
• Conduct inspections and handle incidents at train stations.

Skills

Equipment maintenance

Customer service

Emergency response

Safety awareness

Education

NITEC/Higher NITEC in Engineering discipline

Job description

A leading technology services provider in Singapore is seeking a dedicated individual for a role that involves monitoring fare collection systems and ensuring passenger safety. Responsibilities include maintaining equipment, assisting passengers with inquiries, and managing emergencies and incidents at train stations. Candidates should have a NITEC in Engineering and be prepared to work rotating shifts. The role highlights the importance of safety awareness and customer service excellence.