Stakeholder Engagement Analyst

INTERNET CORPORATION FOR ASSIGNED NAMES AND NUMBERS; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global internet governance organization in Singapore seeks an Engagement Support Coordinator to assist in regional projects and events. This role requires strong organizational skills, the ability to manage multiple projects, and liaising with internal and external stakeholders. Candidates should have 3-5 years of experience, a Bachelor's Degree, and proficiency in MS Office. Previous experience in Internet governance and event planning is preferred. Fluency in English is required, with other regional languages being a plus.

Qualifications

• 3-5 years of experience in a multinational, intergovernmental or international environment.
• Strong ability to work independently on multiple projects.
• Familiarity with Internet governance and ICANN preferred.

Responsibilities

• Coordinate planning and execution of regional events and initiatives.
• Provide logistical and operational support for key events.
• Manage engagement tracking tools and stakeholder databases.

Skills

Project management

Communication skills

Interpersonal skills

Organizational skills

Event planning

Education

Bachelor’s Degree

Tools

MS Office

Salesforce

Zoom

Google Drive

Job description

Job Summary:

The role reports to the Director, Stakeholder Engagement, APAC, and provides support to the Asia Pacific Global Stakeholder Engagement (APAC GSE) Team on engagement and outreach efforts in the region.

Based in Singapore, the role will work with relevant teams in ICANN as well as external stakeholders in implementing key regional events and projects. The role also supports internal and external coordination and administrative work in delivering regional initiatives vis-a-vis the APAC Regional Plan. The role requires strong organizational, coordination, and planning related skills.

Key Responsibilities & Duties

• Regional Events and Projects
• • Support planning and execution of regional events and initiatives such as the APAC DNS Forum, Asia Pacific Internet Governance Academy (APIGA), APAC Space, and other initiatives.
• • Assist in the development of the program for key events in the region.
• • Provide logistical and operational support, and manage websites for key events and projects.
• • Liaise between internal teams and regional stakeholders to ensure alignment and mutual understanding.
• • Other duties as assigned or requested

• Coordination and Administrative Support
• • Coordinate and implement stakeholder engagement activities and outreach programs, as well as support regional reporting vis-a-vis the APAC Regional Plan.
• • Collaborate cross-functionally with other teams in the APAC Regional Office as part of implementing the APAC Regional Plan.
• • Manage engagement tracking tool and stakeholder databases/contact lists.
• • Assist in the development of presentations, briefing materials, reports, and talking points for internal and external audiences.
• • Provide administrative support (e.g. processing sponsorships) to facilitate engagement efforts in the region.
• • Other duties as assigned or requested.

Required Knowledge, Skills, and Abilities (KSAs):

• • Proven ability to work independently and manage multiple projects concurrently
• • Strong verbal and written communication skills, ability to communicate effectively to internal and external audiences.
• • Strong interpersonal skills, and a respect for diversity in a multicultural environment
• • Attention to details and strong organizational skills.
• • Prior event planning experience preferred.
• • Knowledge of ICANN, the Domain Name System, and Internet governance preferred but not required.
• • Proficiency using MS Office and collaboration tools (e.g. Zoom, Google Drive)
• • Proficiency using the Salesforce system is a plus

Education and Experience Requirements:

• • Bachelor’s Degree required.
• • Minimum three-five (3-5) years experience in a multinational business, intergovernmental/international organization, and/or multistakeholder environment.
• • Prior experience in Internet policy, technical operations, and/or Internet governance platforms preferred.
• • Fluency, both written and spoken, in English is required
• • Fluent written and spoken language skills in any additional regional languages preferred.