Staff / Senior Engineer – Firmware Development

MICRON SEMICONDUCTOR ASIA OPERATIONS PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

MICRON SEMICONDUCTOR ASIA OPERATIONS PTE. LTD. is seeking an experienced engineer to support customers by debugging and validating SSD security firmware. You will triage issues, guide security feature enablement, and reproduce complex failures in lab settings to provide solid root-cause analysis.

You will work with cross-functional teams to ensure secure firmware updates, cryptographic functions, and compliance testing, while also supporting security audits and customer disclosures.

Qualifications

• Bachelor's or Master's degree in computer or electrical engineering.
• 5+ years in a customer-facing engineering role preferred.
• Embedded security knowledge: cryptography (AES, RSA/ECC, SHA), key management, secure boot, and secure firmware update.
• Familiarity with storage security standards: TCG Opal, Enterprise SSC, ATA Security, NVMe security & sanitize commands.
• Experience with NAND flash or non-volatile storage an advantage.

Responsibilities

• Act as the primary technical escalation point for Security Firmware on SSD products; triage, prioritize, and drive issues to closure.
• Guide customers through configuration, integration, and validation of security features (TCG Opal, NVMe, etc.).
• Reproduce customer/field failures; analyze firmware logs and traces; deliver root cause and corrective action.
• Develop, unit test, and validate Security Firmware changes and customer configurations.
• Assess vulnerabilities and support mitigation planning, remediation, and disclosure.

Skills

C/C++

Rust

Python

Cryptography

Secure boot

Firmware updates

NVMe security

TCG Opal

SF soil?

Education

Bachelor's or Master's in Computer or Electrical Engineering

Tools

GDB/Debuggers

Firmware trace analysis

Protocol analyzers

Job description

SUPPORT CUSTOMERS AND DEBUG FIRMWARE

Customer engineering support: Act as the primary technical escalation point for Security Firmware on SSD products - triage, prioritize, and drive customer reported security issues to closure within committed response times

Security feature enablement: Guide customers through the configuration, integration, and validation of SSD security features; including, but not limited to: TCG Opal/Pyrite/Ruby and Enterprise SSC, ATA and NVMe security commands, self-encrypting drive operation, secure boot and signed firmware update, sanitize and cryptographic erase, key management, and device attestation

Debug and root cause analysis: Reproduce customer, qualification, and field failures in the lab; analyze firmware logs, traces, and bus captures; debug Security Firmware source; and deliver documented root cause and corrective action

Firmware fixes and validation: Develop, unit test, and functionally validate targeted Security Firmware changes and customer specific configurations and builds, ensuring each change meets the security, functional, performance, and quality/reliability requirements of the technical spec matrix before release

Vulnerability and incident response: Assess the impact of reported vulnerabilities and security findings on products already in the field, and support mitigation planning, remediation delivery, and customer disclosure

Customer qualification and compliance support: Support customer security audits, security questionnaires, and certification activities (e.g. TCG specification compliance, FIPS 140-3, Common Criteria), and produce the application notes, integration guides, and technical documentation customers depend on

STAKEHOLDER MANAGEMENT

Represent Micron in direct technical engagement with customer engineering teams, translating Security Firmware behavior, constraints, and risk into terms that are clear to both engineering and non-engineering audiences

Dedicatedly provide to management, multi-functional team members, and the firmware team consistent, detailed, and properly summarized information regarding customer issues, escalation status, and the progress of firmware fixes

Maintain accurate issue records, root cause reports, and knowledge base content so that recurring customer questions are answered faster over time

PEOPLE DEVELOPMENT

Multi-functional Teamwork: Develop and maintain collaborative, open and, constructive relationships with peers, management, and partner teams across firmware development, product engineering, quality, and field applications

Team Development: Provide technical capability that continuously improves team involvement, morale, and productivity

Personal Development: Work to continuously improve your technical capability and communication skills

AI UTILIZATION

Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and requirements.

Contributes to a culture of continuous improvement by identifying, testing, and sharing AI-enabled enhancements within one's scope of work.

Requirements :

• Bachelor's/master's degree in computer or electrical engineering with 5+ years of relevant experience.
• Experience in a customer facing engineering role such as customer engineering support, field applications, sustaining engineering, or escalation management is strongly preferred
• Embedded Security domain knowledge and experience, including cryptography fundamentals (AES, RSA/ECC, SHA), key management, secure boot, and secure firmware update
• Familiarity with storage security standards and features such as TCG Opal and Enterprise SSC, ATA Security, NVMe security and sanitize commands, and self-encrypting drives is an advantage
• Expertise in the use of programming languages (eg. C, C++, RUST), programming tools & environments
• Experience programming in Python for test automation, log parsing, and debug tooling is an advantage
• Understanding of storage interfaces including ideally PCIe/NVMe, SATA, or SAS
• Experience with NAND flash and other non-volatile storage is an advantage
• Experience in storage industry, storage systems, or a related technology is an advantage
• Proficiency in debugging and resolving code problems for firmware applications, including the use of debuggers, firmware trace and log analysis, and protocol analyzers
• Experience with defect tracking, change control, and firmware release processes in a production or sustaining environment
• Excellent written and verbal communication skills, with the ability to manage multiple concurrent escalations under time pressure and stay effective in customer visible situations
• Ability to apply baseline digital fluency and role-appropriate AI literacy to use AI-enabled tools responsibly and effectively for research, analysis, content creation, problem-solving, operational tasks, and achieving business outcomes.