Staff Nurse (Home Care)

FULLERTON HEALTHCARE GROUP PTE LTD; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Singapore is seeking a Senior Staff Nurse to oversee clinical governance and quality frameworks for the Home Care division. Responsibilities include developing clinical SOPs, conducting audits, and mentoring staff. Candidates should possess an RN qualification and have 7–10 years of nursing experience along with strong knowledge of MOH regulations. This role requires leadership in enhancing care quality and ensuring compliance with healthcare standards.

Qualifications

• Minimum 7–10 years of clinical nursing experience, with at least 3–5 years in a supervisory/managerial role.
• Experience in home care or community care preferred.

Responsibilities

• Lead the development and review of clinical SOPs for home care services.
• Conduct clinical audits and ensure compliance with standards.
• Identify skill gaps and develop upskilling programs.
• Serve as the clinical subject matter expert for operations support.

Skills

Clinical auditing

SOP development

Quality management systems

Mentoring and coaching

Strong knowledge of MOH regulations

Education

Registered Nurse (RN) with the Singapore Nursing Board (SNB)

Job description

Job Overview

The Senior Staff Nurse will be responsible for establishing and strengthening the clinical governance, quality, and capability framework for the Home Care division. This role plays a critical leadership function in ensuring clinical standards, regulatory compliance, and continuous upskilling of care professionals, in alignment with MOH requirements and Fullerton Health’s Clinical Quality & Governance (CQG) standards.

Key Responsibilities

Clinical Governance & SOP Development

• Lead the development, implementation, and continuous review of clinical SOPs for all home care services (e.g. home nursing, personal care, chronic disease support, post-acute care).
• Work closely with the Clinical Quality & Governance (CQG) team to ensure all SOPs, clinical pathways, and protocols are aligned with Fullerton Health standards, MOH regulations, and AIC programme requirements.
• Ensure SOPs cover key areas including (but not limited to):

• Infection prevention and control

• Medication management

• Wound care, catheter care, stoma care, tube feeding

• Incident reporting and escalation

• End-of-life and palliative support (where applicable)

Audit, Compliance & Quality Assurance

• Plan and conduct regular clinical audits on home care delivery, documentation, and care outcomes.

• Ensure compliance of the existing pool of care professionals (registered nurses, enrolled nurses, nursing aides, caregivers) with:

• MOH licensing and practice requirements

• Internal clinical standards and SOPs

• Lead incident reviews, root cause analysis, and corrective action planning in collaboration with CQG and Operations.

• Prepare audit documentation and support inspections or reviews by MOH, AIC, or other relevant authorities.

Workforce Capability Building & Upskilling

• Identify skill gaps within the care professional pool and develop structured upskilling and competency programmes.

• Design and deliver (or coordinate) clinical training, refreshers, and competency assessments for home care staff.

• Mentor and coach nurses and caregivers, providing clinical guidance and escalation support for complex cases.

• Support onboarding, credentialing, and competency sign-off for new care professionals joining the Home Care division.

Clinical Advisory & Cross-Functional Support

• Serve as the clinical subject matter expert to support Operations, Business Development, and Partnerships on care models, feasibility, and risk considerations.

• Provide clinical input for new service development, pilots, and partnerships (e.g. VWOs, hospitals, nursing homes, government programmes).

• Support case discussions and care planning for complex or high-risk patients.

Documentation, Reporting & Continuous Improvement

• Ensure high standards of clinical documentation, reporting, and data integrity across all home care services.

• Track and analyse quality indicators (e.g. incidents, complaints, audit findings) and drive continuous improvement initiatives.

• Contribute to management reports and recommendations relating to clinical quality and service improvements.

Qualifications & Requirements

Minimum Qualifications

• Registered Nurse (RN) with the Singapore Nursing Board (SNB)

• Minimum 7–10 years of clinical nursing experience, with at least 3–5 years in a supervisory / managerial role

Preferred Experience

• Prior experience in home care, community care, intermediate & long-term care (ILTC), or hospital outreach services

• Strong knowledge of MOH regulations, AIC service models, and clinical governance requirements

• Experience working with clinical audits, SOP development, and quality management systems

• Experience training or supervising mixed skill sets (RNs, ENs, nursing aides, caregivers)

Work Arrangement

• Home-visit / community-based role

• 5-day or 5.5-day work week depending on organisational needs, support on weekend or public holiday duties

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