Sr Specialist, Solutions Partner Central Singapore, Singapore Professional Services

PayPal, Inc.; Singapore; Hybrid; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Professional development

Job summary

PayPal, Inc. is seeking a Sr Specialist in Solutions PartnerCentral Singapore. The role supports the Risk as a Service organization, delivering fraud prevention and dispute management solutions for PayPal.

You will interact with merchants and internal sales and support teams, guiding the sales cycle and, if contracted, handling implementation and training for merchants. The position emphasizes collaboration with product teams, collateral development, and technical leadership for PayPal’s

Qualifications

• Bachelor's degree or equivalent; 3+ years of relevant experience.
• Hands-on experience with fraud prevention and dispute management.
• Strong communication with merchants and technical teams.

Responsibilities

• Consult with prospects to answer technical product questions and guide decisions.
• Collaborate with Product Team to refine requirements for new features.
• Prepare collateral materials to educate clients and support sales.
• Execute RFPs, Statements of Work, and Proposals.
• Serve as main technical contact for clients and set up test accounts.

Skills

Communication skills

Technical product knowledge

Salesforce experience

Jira experience

Fraud management knowledge

Education

Bachelor's degree

Tools

Salesforce

Jira

Slack

Microsoft Office

Job description

## Sr Specialist, Solutions PartnerCentral Singapore, SingaporeApply NowFind out how well you match with this jobRequisition ID: R0137309Time Type: Full time**The Company**PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.**Job Summary:**• The Solution Engineering role is part of a team of Solution Engineers within the Global Management Services organization at PayPal that provides sales and enablement support for all products including Venmo, PayPal and Braintree • The role supports the Risk as a Service Organization that develops, delivers and maintains Fraud prevention and dispute management solutions for PayPal. • The position requires direct interaction with merchants and internal PayPal Sales, technical support and enablement teams. • You will support the sales cycle for risk products and if contracted you will be responsible for the implementation, configuration and training for the merchant.**Job Description:****Essential Responsibilities:** * Consult with prospects to handle technical product questions and provide guidance * Collaborate with the Product Team to gather and refine requirements for new features * Implement collateral materials to communicate and educate clients * Execute RFPs (Request for Proposal), Statements of Works, and Proposals * Present competitive analysis to internal teams and suggest improvements * Act as the main technical point of contact for clients and set up test accounts **Minimum Qualifications:** * 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience. **Additional Responsibilities & Preferred Qualifications:*** Strong communication skills to be able to work directly with merchants executives and technical teams.* Self motivation and strong time management skills.* Willingness to reach beyond your comfort level and write blogs and technical papers, train sales teams within PayPal, and have challenging and direct conversations with merchants on how to improve their fraud policies.* Highly flexible, able to prioritize multiple projects and deadlines to execute well in a fast-paced, rapidly evolving organization.* Ability to be a user of operational systems such as SalesForce, Jira, Slack, Microsoft products to manage day to day activities* Experience in eCommerce based fraud management or similar payments related fraud.* Understanding of the payment processing model and how merchants interact with the card issuers through a processor such as PayPal.**Subsidiary:**PayPal**Travel Percent:**0PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.