Sr. Business Process Mgmt Analyst

Moody's Investors Service; Singapore; On-site; SGD 70,000 - 95,000; Full time

Job summary

A global leader in risk assessment is seeking a Sr. Business Process Management Analyst in Singapore. This role involves executing Analyst Licensing processes, collaborating with stakeholders for process improvements, and ensuring compliance with operational standards. Ideal candidates will have a bachelor's degree and expertise in business process analysis and operational controls, backed by strong analytical skills and proficiency in Microsoft Office. The position offers the chance to impact the organization’s operational effectiveness.

Responsibilities

• Execute Analyst Licensing processes for Hong Kong and Singapore.
• Support process owners in identifying opportunities for process improvement.
• Generate senior management reporting and ensure report accuracy.
• Coordinate with various teams to resolve operational issues.
• Maintain and update process documentation and SOPs.
• Monitor compliance with Singapore Third Party Register requirements.
• Participate in cross-functional projects for process enhancements.

Skills

Operational control experience

Business process analysis

Analytical and problem-solving skills

Excellent communication skills

Curiosity about artificial intelligence

Knowledge of regulatory processes

Proficiency in Microsoft Office Suite

Education

Undergraduate BA/BS degree in business, finance/economics, management

Job description

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills and Competencies

• 5+ years of operational control, business process, and/or business analysis experience with strong analytical and problem-solving skills
• Prior knowledge of MAS and/or SFC license(s) regulatory processes a plus
• Highly organized self-starter, with an attention to detail and excellent communication skills. Ability to meet tight deadlines and manage competing priorities
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency
• Highly organized and efficient, with excellent people skills and the ability to effectively communicate and resolve issues across all management levels
• Knowledge of Moody’s rating systems, analytic tools, and operational processes a plus
• Proficiency in Microsoft Office Suite is required

Education

• Undergraduate BA/BS degree in business, finance/economics, management, or similar field

Responsibilities

RSC is looking for an Sr. Business Process Management Analyst to join the team.

The Senior Business Process Management Analyst plays a crucial role in delivering key initiatives and managing business processes essential for executing Moody’s Ratings strategies and meeting standard operational objectives. This includes managing Analyst Licensing Processes and Controls for Hong Kong and Singapore. The analyst supports regulatory and business process owners to ensure adherence to all requirements and strategic goals, while working with the MIS Board of Directors, Country Managers, and the Regional Head.

• The role will be responsible for the execution of the Analyst Licensing processes in Hong Kong and Singapore and escalate issues to management as needed
• Support process owner in collaborating with key stakeholders to identify and implement opportunities for process improvement and effectiveness. Stakeholders include Regional Management, Ratings & Research, Technology, Compliance, Risk Management and Legal teams
• Report process outcomes by generating senior management reporting and implement processes to validate that reports are complete, accurate and produced on time
• Coordinate with Rating and Research, Human Resources, and control functions to address and resolve issues
• Maintain and update process documentation, standard operating procedures (SOPs), guidance documents, and service level agreements (SLAs) as directed
• Support and monitor the effectiveness of the Singapore Third Party Register requirements and processes
• Participate in cross-functional projects to implement new regulatory or other requirements, improve process effectiveness/efficiency, or remediate identified issues

About the team

The Regulatory Support and Controls (RSC) group within Moody’s Ratings Operations manages and supports the operational processes and controls essential for compliance with global regulatory and internal requirements related to the credit rating process. Additionally, the team is responsible for leading and executing process changes and implementations in response to new regulatory mandates.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.