Senior Business Analyst - P&C Insurance Policy Administration, Claims & Billing

NTT Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading technology services company is seeking a Sr. Business Analyst specializing in P&C Insurance Policy Administration, Claims, and Billing. This role, based in Singapore, demands a minimum of 5 years' experience in the insurance sector, particularly in data analytics. Responsibilities include managing billing cycles, handling integrations, and utilizing advanced technologies for fraud detection. The ideal candidate will demonstrate strong analytical skills and effective communication abilities. Join a dynamic team to help drive impactful solutions.

Qualifications

• Minimum of 5-10 years of experience in the P&C insurance domain with a focus on data analytics projects.
• Strong knowledge of P&C insurance products, policy admin, billing, underwriting, claims, and regulatory requirements.
• Proficiency in data analytics tools and techniques.

Responsibilities

• Manage entire billing and collections life cycle.
• Support intake, triage, segmentation, loss assessment, and settlement.
• Work on technologies: NLP, OCR, ML for fraud detection.

Skills

Data analytics

Communication skills

Problem-solving

Education

Bachelor's in computer science or equivalent

Tools

Data lakes

Analytics tools

Job description

Overview

Location: Warren, NJ, United States. This job is associated with 4 categories. Req ID: 354238.

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Sr. Business Analyst - P&C Insurance Policy Administration, Claims & Billing (FTE/Onsite/Hybrid) to join our team in Warren, New Jersey (US-NJ), United States (US).

Please note that we are unable to consider candidates with active CPT, OPT, or OPT EAD status for this specific role.

Responsibilities

• P&C Insurance Policy Administration, Claims & Billing Management
• Handle quoting, rating, underwriting, policy issuance, endorsements, renewals, and cancellations.
• Policy admin data components: Product models, customer attributes, risk factors
• Integrations requirements gathering and BRD
• Manage the entire billing and collections life cycle.
• Installment schedules, payment modes, commission disbursement
• Analyze integrations issues
• Support intake, triage, segmentation, loss assessment, and settlement.
• Work on technologies: NLP, OCR, ML for fraud detection and predictive analytics
• Work on tools: Claim Center, RPA bots, virtual chatbots
• Data & Analytics: Business analysis and requirements for reporting, compliance, and operational insights, and troubleshooting the lineage.
• Data lakes, warehouses, marts, cubes
• Actuarial triangles, regulatory dashboards, KPI tracking

Qualifications

• Minimum of 5-10 years of experience in the P&C insurance domain with a focus on data analytics projects.
• Strong knowledge of P&C insurance products, policy admin, billing, underwriting, claims, and regulatory requirements.
• Minimum of 5-10 years of deep understanding of P&C insurance areas like Policy Administration, Billing, Claims and Reinsurance plus hands-on data analytics experience in data lakes, warehouses, marts, cubes and use cases like actuarial triangles, regulatory dashboards, KPI tracking.
• Minimum of 5-10 years of proficiency in data analytics tools and techniques.
• Excellent analytical and problem-solving skills with attention to detail.
• Strong communication and presentation skills to interact with various stakeholders.

Travel: This is onsite role

Degree: Bachelor’s in computer science or equivalent work experience

Nice to Have

• Project lead experience

#INDFSINS#LI-NorthAmerica

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world\'s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you\'d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.