Sports & Recreation Officer

Singapore Island Country Club, The; Singapore; On-site; SGD 32,000 - 52,000; Full time

Benefits offered by this job

AWS & Variable Bonus

Lunar New Year Hong Bao, usage of Club

Annual Leave, Family Care Leave &

Flexible working arrangements, Dental

Employee Referral Fees

Employee Privilege Discount at F&B and

Job summary

The Singapore Island Country Club (SICC) is seeking a friendly customer service professional to assist our club members and guests across recreation facilities including Gym, Sports, Swimming and Lifestyle.

Your role includes handling inquiries, guiding tours of facilities, and supporting events, with weekend work required. We offer AWS, leave benefits, flexible arrangements, and staff privileges at F&B and retail outlets.

Qualifications

• Ability to commit to weekend work.
• Good knowledge of sports operations, rules, and game management.

Responsibilities

• Provide quality customer service to Club members and guests.
• Attend to inquiries on the phone and face-to-face.
• Supply information regarding the Club and facilities to members and guests.
• Work across Recreation areas including Gym, Sports, Swimming and Lifestyle.
• Provide excellent customer service.

Skills

Customer service

Hospitality operations

Communication

Job description

Company Overview

The Singapore Island Country Club (SICC) is Singapore's most prestigious and well‑established golf and country club. With world‑class facilities, a rich heritage, and a strong sense of camaraderie among our members, SICC offers a meaningful and rewarding environment for individuals who aspire to excel in the country club and hospitality industry. We are proud to be Great Place To Work® (GPTW) Certified , reflecting our commitment to employee well‑being, engagement, and a positive workplace culture.

Job Summary

Provide quality customer service duties to Club members and guests. Attend to members' and guests' inquiries on the phone and face to face. Supply information regarding the Club and all the facilities to members and guests. Working across all areas in recreation including, Gym, Sports, Swimming and Lifestyle. Providing excellent customer service.

Responsibilities

• Create and update existing recreational lessons for publication materials.
• Assist members in recreational program registrations and cancelations.
• Maintain a clean and safe working environment.
• Assist in supporting social events/activities for members.
• Answer incoming calls and attend to enquiries on recreational matters.
• Tabulate and generate monthly invoices and billings for all recreational.
• Issue towels, locker keys and manage the bookings of the recreational activities.
• Ensure the day-to-day operation run smoothly and is operated in an efficient manner in compliance with the Club's Rules and Bye-Laws.
• Ensure that all facilities, and equipment are maintained and serviced to the best possible condition according to the planned schedules. According to specification prior to any tournaments or competitions.
• Any other duties that may be assigned from time to time.

Job Requirements

• Ability to commit to weekend work
• Good knowledge of sports operations, rules, and game management

Employee Benefits

• AWS & Variable Bonus
• Lunar New Year Hong Bao, usage of Club's sports & recreational facilities
• Annual Leave, Family Care Leave & Birthday Leave
• Flexible working arrangements, Dental Benefits & Duty Meals
• Employee Referral Fees
• Employee Privilege Discount at F&B and retail outlets/Birthday gift vouchers