Spa Treatments Lead & Guest Experience Supervisor

XINLING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A wellness and spa center in Singapore is seeking experienced professionals to perform massages, beauty treatments, and wellness therapies. Candidates should be skilled in maintaining detailed guest records and effectively communicating with clients. Key responsibilities include resolving guest complaints, cleaning work areas, and ensuring adequate supplies. This role is ideal for individuals passionate about delivering top-quality spa services in a comfortable environment.

Qualifications

• Experience in performing different types of massages and beauty treatments.
• Ability to maintain detailed records of treatments and communicate effectively with guests.
• Knowledge of cleaning and sanitizing protocols for spa equipment.

Responsibilities

• Perform massages, beauty treatments, and wellness therapies.
• Maintain detailed records of treatments for guests.
• Communicate with guests to adjust massage techniques as needed.
• Resolve guest complaints and report accidents to the supervisor.
• Clean and sanitize work areas and equipment.
• Ensure adequate stock of spa supplies and report shortages.
• Enquire about guests' medical conditions before services.

Job description

A wellness and spa center in Singapore is seeking experienced professionals to perform massages, beauty treatments, and wellness therapies. Candidates should be skilled in maintaining detailed guest records and effectively communicating with clients. Key responsibilities include resolving guest complaints, cleaning work areas, and ensuring adequate supplies. This role is ideal for individuals passionate about delivering top-quality spa services in a comfortable environment.