Spa Therapist 美容/按摩师

DiYi TCM; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A traditional wellness company in Singapore is seeking an individual to provide facial and massage services while meeting personal sales targets. The role requires maintaining customer records and delivering high-quality service. Ideal candidates will have relevant certifications and communication skills in both English and Mandarin. The company offers attractive benefits including a performance bonus, allowances, and opportunities for career development.

Benefits

Attractive salary scheme

Meal and transport allowance

Yearly performance bonus

Medical benefit scheme

Workers’ insurance

Long service award

Various leave benefits

Career progression opportunities

Comfortable working environment

Qualifications

• Must be able to work retail hours including weekends and public holidays.
• Certification in beauty or massage therapy preferred.

Responsibilities

• Ensure monthly personal sales targets are met.
• Deliver facial and massage services safely and comfortably.
• Maintain customer records and provide high-quality customer service.

Skills

Communication in English and Mandarin

Customer service skills

Education

Certifications from CIBTAC, CIDESCO, ITE, WSQ, RP or Singapore College of Traditional Chinese Medicine

Job description

Job Description

• Responsible in ensuring monthly personal sales targets are met
• Keep documentation and maintain customers’ records
• Deliver a variety of facial/massage services in a safe and comfortable manner
• Meet sales goals/targets while offering personalized customer service and maintaining long‑lasting relationships with customers
• Acknowledge and respond to customers’ enquiries, needs and expectations
• Suggest and promote retail products and additional services
• Ensure that all purchased services/products are not under cost
• Ensure the safety of all customers during treatment (i.e., refrain from burning/injuring customers)
• Provide high quality customer service
• Ensure cleanliness of treatment rooms, facilities and equipment and follow all safety and sanitation policies
• Ensure treatment rooms always have sufficient products
• Guiding and training new staff members to promote internal growth

Job Requirements

• Preferably have certifications from CIBTAC, CIDESCO, ITE, WSQ, RP or Singapore College of Traditional Chinese Medicine
• Able to commit to working retail hours on weekdays (10.45am‑9pm) and weekends/public holidays (9.45am‑6pm)

Staff Benefits

• Attractive salary scheme
• Meal and transport allowance provided
• Yearly performance bonus
• Medical benefit scheme
• Workers’ insurance
• Long service award
• Different types of leave benefits
• Career progression & development opportunities
• Comfortable and conducive working environment

职位描述

• 负责确保达到每月的个人销售目标
• 保存文档并维护客户记录
• 以安全舒适的方式提供各种面部/按摩服务
• 达到销售目标，同时提供贴心的客户服务并与客户保持持久的关系
• 回应客户的查询和满足客户的期望和需求
• 建议和推广零售产品和附加服务
• 确保所有购买的服务/产品不低于成本价
• 确保所有顾客在治疗期间的安全（即避免烧伤/伤害到顾客）
• 提供优质的客户服务
• 确保治疗室、设施和设备的清洁，并遵守所有安全和卫生政策
• 确保治疗室始终有足够的产品
• 指导和培训新员工，促进内部成长

工作要求

• 最好有CIBTAC、CIDESCO、ITE、WSQ、RP或新加坡中医学院的证书
• 能说流利的英语和华语
• 能够接受在零售时间上班，周日（上午10点45分至晚上 9 点）、周末和公共假期（上午9点45分至下午 6 点）

员工福利

• 底薪加高佣金
• 提供膳食和交通津贴
• 年度绩效奖金
• 医疗福利
• 工人保险
• 长期服务奖
• 不同类型的休假福利
• 职业发展和个人发展机会
• 舒适和优越的工作环境