Spa Services Lead — Client Experience & Hygiene

MANCHU; Singapore; On-site; SGD 27,000 - 38,000; Full time

Job summary

MANCHU in Singapore is seeking a skilled massage therapist to provide services as outlined in our brochure, while ensuring a warm, professional experience for clients and coordinating with team members to meet guests' expectations.

The role emphasizes maintaining a clean, stocked treatment room, upholding hygiene and safety standards, documenting client files accurately, and guiding guests between rooms during sessions.

Responsibilities

• Attend and actively participate in meetings and training sessions.
• Maintain a clean and well-stocked treatment room.
• Set up workstations and ensure cleanliness and organization throughout shifts.
• Assist in keeping linens clean and tidy, replacing them between sessions as needed.
• Sterilize equipment and maintain proper hygiene standards.
• Document and maintain client files accurately.
• Acknowledge and respond to client inquiries, needs, and expectations.
• Accompany guests to and from treatment rooms.
• Consult with clients to recommend appropriate massage services.
• Provide massage services as outlined in the service brochure.
• Maintain accurate records and file documentation.
• Comply with all applicable standards, rules, and regulations.
• Uphold hygiene standards and adhere to health and safety regulations.

Job description

MANCHU in Singapore is seeking a skilled massage therapist to provide services as outlined in our brochure, while ensuring a warm, professional experience for clients and coordinating with team members to meet guests' expectations.

The role emphasizes maintaining a clean, stocked treatment room, upholding hygiene and safety standards, documenting client files accurately, and guiding guests between rooms during sessions.