Spa Room Attendant & Supervisor — Guest Service Lead

House; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading Spa retailer in Singapore is seeking a dedicated Hot Room Attendant/Server and Supervisor to ensure the cleanliness of Spa rooms and deliver exceptional customer service. The ideal candidate should have a strong attention to detail, excellent customer service skills, and be fluent in English and Mandarin. This full-time position offers competitive salaries and opportunities for career advancement.

Benefits

Generous employee discounts

Opportunities for ongoing training

Collaborative company culture

Other statutory benefits

Qualifications

• Previous experience in a similar housekeeping or hospitality role.
• Excellent customer service skills and ability to handle guest inquiries effectively.
• Good physical stamina and ability to stand for long periods.

Responsibilities

• Thoroughly clean and maintain Spa rooms to the highest standards.
• Restock and replenish room amenities and supplies.
• Respond promptly to guest requests and address any issues or concerns.
• Assist with the supervision and training of the housekeeping team.

Skills

Attention to detail

Customer service skills

Teamwork

Fluency in English

Fluency in Mandarin

Job description

A leading Spa retailer in Singapore is seeking a dedicated Hot Room Attendant/Server and Supervisor to ensure the cleanliness of Spa rooms and deliver exceptional customer service. The ideal candidate should have a strong attention to detail, excellent customer service skills, and be fluent in English and Mandarin. This full-time position offers competitive salaries and opportunities for career advancement.