Spa Operations Leader — Guest Experience & Growth

HEART.SPIRIT.HANDS PTE. LTD.; Serangoon Garden Circus; On-site; SGD 40,000 - 60,000; Full time

Job summary

A wellness spa company in Singapore is looking for a Spa Manager to oversee daily operations, manage staff, and ensure exceptional customer satisfaction. The role involves budgeting, marketing, and ensuring health regulations compliance. Ideal candidates should have proficiency in various massage techniques and excellent communication skills. This position may require working on public holidays and standing for long hours.

Qualifications

• Able to work on public holidays.
• Able to stand for long hours.
• Proficient in various massage techniques.

Responsibilities

• Oversee day-to-day spa operations.
• Hire and manage staff for high-quality service.
• Ensure customer satisfaction and resolution of issues.
• Develop and manage the spa's budget and financial goals.
• Create marketing strategies to attract and retain clients.

Skills

Foot reflexology

Massage techniques

Communication skills

People skills

Job description

A wellness spa company in Singapore is looking for a Spa Manager to oversee daily operations, manage staff, and ensure exceptional customer satisfaction. The role involves budgeting, marketing, and ensuring health regulations compliance. Ideal candidates should have proficiency in various massage techniques and excellent communication skills. This position may require working on public holidays and standing for long hours.