Spa Operations & Guest Experience Manager

LE ZEN PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A spa management company in Singapore is looking for a dedicated spa manager to supervise staff, ensure high standards of guest service, and oversee daily operations. Responsibilities include conducting training, maintaining spa cleanliness, and addressing customer feedback. The ideal candidate will have a strong focus on operational efficiency and guest satisfaction. This role involves supporting marketing initiatives and ensuring compliance with health and safety regulations.

Responsibilities

• Supervise and motivate spa staff, conduct training sessions, ensure adherence to standards.
• Oversee daily spa operations, maintain cleanliness and compliance with regulations.
• Ensure high standards of guest service and manage customer feedback.
• Assist in developing operational guidelines and support sales initiatives.
• Ensure cleanliness and coordination of maintenance for spa facilities.

Job description

A spa management company in Singapore is looking for a dedicated spa manager to supervise staff, ensure high standards of guest service, and oversee daily operations. Responsibilities include conducting training, maintaining spa cleanliness, and addressing customer feedback. The ideal candidate will have a strong focus on operational efficiency and guest satisfaction. This role involves supporting marketing initiatives and ensuring compliance with health and safety regulations.