Spa Manager

St. Regis Hotels & Resorts; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A luxury hotel chain in Singapore is seeking a Spa Operations Manager to oversee the Remède Spa. The successful candidate will manage staff, ensure profitability, and respond to guest needs with professionalism. Requirements include a relevant certificate, at least 3 years of leadership experience in hospitality, and proficient Microsoft Office skills. This role offers a unique opportunity in a high-end spa environment.

Qualifications

• Minimum 3 years of relevant leadership experience in hospitality, ideally luxury.
• Technical knowledge in spa treatments is preferred.
• Trained in Bastien Gonzalez Nail method.

Responsibilities

• Oversee spa operations and achieve sales goals.
• Assist in staff management and training.
• Respond to guest spa needs professionally.
• Conduct weekly and monthly retail inventory.

Skills

Leadership

Customer service

Microsoft Office

Spa treatment knowledge

Education

Professional Certificate in Hospitality/Tourism/Hotel Management

Job description

Responsibilities

• Assist the Director of Spa to oversee the operations of the St. Regis Remède Spa and ensure achievement of sales goals, business objectives and spa profitability.
• Perform key functions of staff management, spa operations, administration and training for services, customer service, sales and scheduling staff members.
• Able to assist to perform either Bastien nail treatment or Facial.
• Develop sound financial projections and manage cost control.
• Respond to all the guest’s spa needs and requests in a gracious and professional manner.
• Have a complete understanding of the technical aspect of the spa.
• Complete knowledge of ingredients and products used in the spa and sold at the retail shop.
• Prepare reports and assessments.
• Train employees and perform treatments.
• Conduct weekly and monthly retail inventory.

Requirements

• Possess at least a Professional Certificate in Hospitality/Tourism/Hotel Management in Beauty and Spa, ITEC/CIBTAC/CIDESCO/WSQ IN SPA SERVICE certificate which is recognized by Spa Police License Board
• Minimum 3 years relevant leadership experience in hospitality and retail, preferably in a luxury environment.
• Proficient in Microsoft Office (Word, Excel, Powerpoint and Outlook)
• Preferably have technical knowledge of all spa treatments and already trained in Bastien Gonzalez Nail method.